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Wilkes treats the fundamental topic in Catholic theology, scriptures, church, sacraments, marriage, priesthood, the papacy, etc. by attempting to find ground somewhere between the extreme positions of absolute loyalty and an attitude of skepticism. He finds much in the Catholic tradition that speaks well of being Catholic. He refers to the moral teachings of the church as the most comprehensive and systemitized than any other religion. He also demonstrates that throughout the church's history there have been different emphases and nuances in how and what the church has taught.
Wilkes' book is positive and honest. He includes quotations from lay people and clergy throughout using opinions that spread the gamut of Catholic thought. He summarizes very clearly some complicated history. He presents some failures of the church along side great successes, showing how the institution of the church can be guided by the Holy Spirit as well as be mislead by the popular culture of the time.
I believe this book to be balanced in its approach. It can be applied easily to RCIA programs as well as other adult education in the church.
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An expatriot Austrian since the eve of WWII, Hofmann describes l'Italia with the intimacy of 50-odd years living there - combined with the objectivity of one who admits he will never BE an Italian. Far from being over critical, Hofmann is almost heartbreakingly aware of both the many glories of "Italianness" and the equally numerous shortcomings. He finds both to be essentially inseparable and probably indispensable to the very survival of the place and its people.
Paul Hofmann's work never fails to educate - even while it entertains. History, culture and anthropology in an easy-to-digest ragout.
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One assumption the Cowans make is that there are two types of people- Jews and Christians. Based on this assumption, they go on for pages about the history of Christians persecuting Jews and completely ignore the fact that there is more than one combination possible for an intermarriage. I am a gentile, but not a Christian, and in my acquaintance there is a Jewish/Buddhist couple, a Jewish/Wiccan couple and many other such pairs. This oversight made the book even less useful than it was to begin with.
There were several passages in the book that were so mean and insensitive that they almost made me cry! For instance, the way in one of their seminars they allow the Jewish participants to berate a Christian woman endlessly for wanting a Christmas tree (and she came from a broken home where Christmas was the only happy time!). There is much on how she must be sensitive to her husband's feelings about Christian persecution/being a minority, but what about her? She has feelings too, as do all us other gentiles in intermarriages! Eventually she was pressured into not only giving up the tree but also converting.
I mean no disrespect to those who choose to convert- I considered the same at one point. But I do object to books such as this one which is blatantly insensitive and mean to Christian partners. I would be just as mad if it was this cruel to Jewish partners, because marriages should be based on kindness, fairness, and honesty, not coercion, guilt, and cruelty!
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The authors' calculation of value does not include the indirect results of the customer's patronage. Will their buying habits influence others, such as their children, to remain loyal to the brand? Will their recommendations influence others to buy? This whole chain of reasoning appears absent from the text -- a puzzling omission since the importance of referrals as a positive influence in affecting sales has been known for eons.
Similarly, the authors are strangely absent with regards to providng value and quality across all products and services, not just those offering the most attractive "customer value". It should be remembered that today's carpenter, may be tomorrow's subcontractor and then may be a future home builder. By selecting and focusing only on select groups, the company's performance may be viewed by such a customer as inconsistent or spotty. Indeed, such a customer may very well ask themselves, "Will I be in the next group slighted because I'm viewed as 'low value'?" (NOTE: This is not to say that differing services can be provided to different types, levels or classes of customers. On the contrary, to fail to offer this would be foolish. Companies can, however, offer customers the *choice*, and not pre-ordain their fates, esp. when such a fate is dictated by such an abstraction.)
Relying on a highy volatile measure such as "customer value" is inherently very, very risky and one wonders if the recurrent churning of those calculations would, in fact, yield meaningful results in a fast-paced business environment.
After reading this book, you will know what is the customer relationship model, that is the value compass and foundation of customer connection strategy.
I do agree that the author did present the book in an academic way which is quite bored. For the value compass, it is a complicated model and it is not easy to be understood. However, I remember that the author did distinguish the difference among the product manager, process manager and the network manager, this part is quite good and clear.
Also the author did explain the customer equity by using the equation, it¡¦s quite good and impressed.
Generally, I think you can learn something from this book, for example, we know that we need to create long term relationship with our customers and the critical success factor for running a business is to create value to the customers but not to reduce cost for the business.
I think that it is important for the company to understand that ¡§reduce cost¡¨ is not the most important element to achieve success. Instead, company should put effort on creating value in order to achieve goal. And we have already known that the cost of retaining customer is much lower than the cost of acquiring new customers. So, why look for new customers, when you can improve the ones you¡¦ve already got?
Customer satisfaction is one of the elements of retaining customers. And customer satisfaction can be done by ¡§creating value¡¨. This book introduced you with ¡§The Value Compass¡¨ which provided you a great tool to create value and thus build up long-term customer relationship.
With the help of ¡§The Value Compass¡¨, company can position itself among different dimensions of relationship value. After know ¡§where you are¡¨, company should decide ¡§where are you going to be¡¨, according to ¡§The Value Compass¡¨. Then the company can achieve the target position by prepare customer connection strategy, which has discussed by this book.
So, if you are in the management level of your company, if you want your company to create value to the customers in order to build long-term customers relationship, you may read this book to achieve your goal more efficiently and effectively.
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differential equations.It contains the most
common methods in PDE namely: characteristics
method, Fourier method, Green method, finite
difference methods, variational methods and
finite element method. I have used it as a
textbook or suplementary text. It is really
an undergraduate text which provides a wide
introduction to PDE. I have a copy and recommend
it to every person interested in learning PDE.
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say this book is good. I don't think so.........................
If I could choose I would give 0 and I mean 0 stars... Do not by this book. Pokemon are never bad and going to live.
Each episode of the television show has a message, Ash has a dream to strive to be the best in what he loves to do. That's a positive message if I've ever heard one.
Take for instance, this one episode which showed that everybody in the "pokemon" universe were being watched by the three legendary Pokemon for when humans and Pokemon. Humans and Animals, work and co-exist as one, if that isn't a good thing or a positive message, then I don't know what is.
You tell us to open our eyes ... well open yours.
( Little edit: LILO AND STITCH?! ... Geez. You people. Attack something that deserves it. )
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The CD samples actually work, and contradict the poor code in the book. If you want to see how Developer2000 works, review the CD, and then take your pen to the book, make changes, and submit your edits (and bill for your time) to the Publisher. However, this is all contingent upon the fact that you can load the CD. I spent two days attempting to install the CD... even when I have used Oracle and Dev2000 before.
A CD tip for the USER that the book won't tell you: the Dev2000 Demo CD only runs on Win95.
A CD tip for the AUTHOR and PUBLISHER: Everybody does not run Win95.
Overall, the book is below average since it's examples cover only the most basic of reports and functionality. Maybe, you could teach a college class with this, but it is impractical in business. Who prints a report based on a simple join anymore?
Thank you.
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The book is self-contained, plainly written, so that an undergraduate can read it after taking a prerequisite course on programming.
It's also mathematically rigorous, while mantaining simplicity. This allows analysis of algorithms to be really "analytic" (no more guessing the solution to a recurrence relation).
One main drawback (certainly usual) is the lack of excercise solutions.