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An important part of this book is a series of studies of situations that did NOT turn into genocide, in spite of having the potential to do so: South Africa, the southern US.... Now ironic is the inclusion of Israel; this book was written before the recent horrors. However, the chapter is valuable; it attributes the success of Israel to precisely those features that Sharon abolished. Sure enough--Sharon abolished them, and ethnic violence blew up...
The book under review emphasizes solutions. Notable among these is the absolute, desperate need for the world community of nations to intervene! ...
In any case, anyone concerned with genocide and ethnic war should read this book. It is thought-provoking and important.
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The central theme is the business value of technology and how business can harness technology to achieve strategic and tactical goals. Indeed, the first two chapters, The Value of Technology to Business and Managing Your Business with Technology, set the tone. These are followed by chapters that address slices of technology management.
People and Technology, Chapter 3, is the least focused because of the array of topics that are addressed. It covers everything from business roles and responsibilities to the need for corporate policies for e-mail. Included are four case studies of "Stellar Performers" that give best practices. The authors manage to cram this all into 28 pages. They also manage to convey a lot of good information - no mean feat considering the range of topics covered and the page count allotted to each.
Chapter 4, Role of Information Technology, is too short and the material would have been more effective had it been combined with the previous chapter.
Things pick up starting with Chapter 5, which provides excellent advice and food for thought on vendor management. This chapter covers everything from vendor evaluation and selection to relationship management. Each topic is quickly covered, but there are a lot of valuable points made by the contributing authors.
My favorite chapter, 6, covers best practices in technology management. I discovered something new or rediscovered something I knew but forgot in each article, essay and case study.
The final chapter, Emerging Technologies: A Manager's Three Year Plan, is a quick breeze through technology and issues of which managers on the technology and business sides of a company need to be aware (and address). Some of the better articles address information security, data warehousing and java. While these are standard fare, this chapter also addresses subtle issues such as recruiting java developers.
The appendix, titled Measuring Workplace Performance with IT, is a quick read that should have been expanded into a chapter. This was my second favorite part of the book and I hated to see it end.
I obviously like the book and recommend it to business process owners and IT technical experts who aspire to management positions. I gave the book four stars instead of five because some of the material is dated. Specifically, many of the interviews with industry leaders reflect their view and opinions cica 1998 - things change too quickly and it shows in these areas. However, this book is filled with timeless, sound advice, which makes reading it a productive way to spend an evening or lazy weekend afternoon.
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As a professional working in corporate finance I found it very useful as a source of quick reference to some less common types of financing and as something I can recommend to my clients to prime them with some knowledge on a subject.
I think that owners and managers in existing companies with $1 million in revenue or more will find the book most useful. It will give them some idea about their options and a body of issues to consider when choosing a financing type or discussing the issue with an advisor.
If you are looking for a guide to start-up financing this book will give you some information but you can definitely find more comprehensive and up-to-date titles.
Finally, I personally expected that E&Y will add their own research to the general topics. However, the book offers little unique information - yet it does it in a well organized and written fashion.