It is a very good "how-to" primer. Really an expanded to-do list for organizing and executing a campaign for local office, this book is a fine aid for those new to the process. All the topics are coverd -- from organizing and planning to ordering yard signs, doing brochures and how to get out the vote on Election Day.
As a local candidate myself (six runs for the State House - successful), I can attest to the depth of coverage provided by this book.
It is stripped down, with few words wasted. There is not much background information provided nor framework for the lists of things to do. This will perhaps leave skeptics wanting more information. However, it is a good primer and would be an excellent aid to first time local candidates and campaign managers.
I'm teaching a course in elective politics at the University of Pennsylvania's Fels Center of Government. This is one of the required reading books for the course and is also used by some other teachers in the field at colleges and universities around the country.
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This provides the background charm for a really lovely tale about a family in distress who sticks together bravely and provides a shining example to all around them, while being aided by equally high-minded and kind folks around them.
A knock on the door at the idyllic middle class town home of the children ends with a tragedy that they can scarcely understand. But Mother is brave and despite rumors of terrible things, they make their way to a more modest home in the country, next to a railway line. The children become friends with the trains and the regular commuters who wave at them. Their fascination with the train results in a heroic rescue. Meanwhile, their situation is sometimes difficult, and they develop some remarkable strategies for getting aid. There is a happy ending.
The morals taught to the children are particularly British (helpful, kind, brave) but certainly apply to us as well. The goodness that the children spread is really a lovely message and contributes to the charm and longevity of this great favorite. Good for reading aloud.
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General Henry M. Robert published the original "Robert's Rules" in 1875 and 1876 and, since the copyright on that edition (and the next few editions) has long since expired, there are numerous unofficial editions on the market. The third edition, published in 1893, is still marketed in paperback by more than one publisher as the "original" Robert's Rules. With the copyright expired, even the name "Robert's" has passed into the public domain, and many imitators have slapped the name "Robert's" on books of parliamentary procedure that bear minimal relation to General Robert's work (much as many dictionaries claim the name "Webster's" without any connection to Noah Webster or the Merriam-Webster brand that carries on his work). This book is the real Robert's, composed by an editorial board appointed by General Robert's heirs (including his descendants Sarah and Henry III, both eminent parliamentarians). Now in its tenth edition, published in 2000, this book "supersedes all previous editions and is intended automatically become the parliamentary authority in organizations whose bylaws prescribe 'Robert's Rules of Order' . . . or the like, without specifying a particular edition."
Robert's is not necessarily the best parliamentary manual on the market: "Modern Parliamentary Procedure" by Ray Keesey is far more logical and user-friendly, and "The Standard Code of Parliamentary Procedure" by Alice Sturgis (commissioned by the American Institute of Parliamentarians as a contemporary alternative to Robert's) is more readable and more rooted in modern practice. But no other book has gained as much as a toehold in Robert's dominance in the market. If you are interested in parliamentary procedure, or figuring out how most organizations work in the twenty-first-century United States, this Robert's is indispensable.
There are several editions of this work. I advise buyers to get one that (a) has a durable binding, able to withstand the rigors of frequent use; (b) has a good introduction or supplementary guide by its editor, as Robert's original manual is, as other reviews here have noted, complex and intimidating to those who are new to it.
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Unlike most businesss books that say in 300 pages what can be said in 3, this book delivers its message clearly and concisely.
It offers many "best practices" learned from direct client experience that can be used immediately in companies. Colored with examples, and punctuated throughout with tidbits of wisdom.
A must buy!
Readers may use these as foundation point for implementing best practises in their own companies. Different companies have different situations.
These ideas motivate one to perform well, often to surge ahead of the competition. Gives you the adrenaline pump to come out with the best.
The importance of value-chain is emphasized by quoting examples of companies such as Lexus which managed continuity of service despite problems in plants of its suppliers.
Readers have to be cautioned that this book is not a panacea to customer-service problems.
Customer Service is not a mere toll-free number. A reader will realise this and much more by reading this book.
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Unlike the "all-English" edition referenced..., the Everyman/NYRBClassic edition gives the Latin tags as Burton scattered them through his work and translates each and every one, either in brackets immediately afterward, or (sometimes) in an endnote to each of the three volumes (now bound as one). I've tried to read the "all-English" edition, and it's disappointing, because it turns out that Burton wanted readers to read the Latin tags whether they could understand them or not. He included their syllables in the rhythm of his prose, so as you read this edition, you can almost hear him quote, then translate, then continue onward.
No booklover should skip this one, and this is the edition to have.
Burton is not a writer for fops and milquetoasts. He was a crusty old devil who used to go down to the river to listen to the bargemen cursing so that he could keep in touch with the true tongue of his race. Sometimes I think he might have been better off as the swashbuckling Captain of a pirate ship. But somehow he ended up as a scholar, and instead of watching the ocean satisfyingly swallowing up his victims, he himself became an ocean of learning swallowing up whole libraries. His book, in consequence, although it may have begun as a mere 'medical treatise,' soon exploded beyond its bounds to become, in the words of one of his editors, "a grand literary entertainment, as well as a rich mine of miscellaneous learning."
Of his own book he has this to say : "... a rhapsody of rags gathered together from several dung-hills, excrements of authors, toys and fopperies confusedly tumbled out, without art, invention, judgement, wit, learning, harsh, raw, rude, phantastical, absurd, insolent, indiscreet, ill-composed, indigested, vain, scurrile, idle, dull, and dry; I confess all..." But don't believe him, he's in one of his irascible moods and exaggerating. In fact it's a marvelous book.
Here's a bit more of the crusty Burton I love; it's on his fellow scholars : "Heretofore learning was graced by judicious scholars, but now noble sciences are vilified by base and illiterate scribblers."
And here is Burton warming to the subject of contemporary theologians : "Theologasters, if they can but pay ... proceed to the very highest degrees. Hence it comes that such a pack of vile buffoons, ignoramuses wandering in the twilight of learning, ghosts of clergymen, itinerant quacks, dolts, clods, asses, mere cattle, intrude with unwashed feet upon the sacred precincts of Theology, bringing with them nothing save brazen impudence, and some hackneyed quillets and scholastic trifles not good enough for a crowd at a street corner."
Finally a passage I can't resist quoting which shows something of Burton's prose at its best, though I leave you to guess the subject: "... with this tempest of contention the serenity of charity is overclouded, and there be too many spirits conjured up already in this kind in all sciences, and more than we can tell how to lay, which do so furiously rage, and keep such a racket, that as Fabius said, "It had been much better for some of them to have been born dumb, and altogether illiterate, than so far to dote to their own destruction."
To fully appreciate these quotations you would have to see them in context, and I'm conscious of having touched on only one of his many moods and aspects. But a taste for Burton isn't difficult to acquire. He's a mine of curious learning. When in full stride he can be very funny, and it's easy to share his feelings as he often seems to be describing, not so much his own world as today's.
But he does demand stamina. His prose overwhelms and washes over us like a huge tsunami, and for that reason he's probably best taken in small doses. If you are unfamiliar with his work and were to approach him with that in mind, you might find that (as is the case with Montaigne, a very different writer) you had discovered not so much a book as a companion for life.
But in fact, Burton uses this arcane subject to go off on a profound and lengthy meditation on the melancholies and misfortunes of life itself. The author, it seems, was easily distracted, and his distractions are our gain. The passages on the Melancholy of Scholars, and the Melancholy of Lovers, are themselves worthy of the price of admission.
His prose is unlike anything before him or since him. It has some kinship to the paradoxical and simile-laden style of the Euphuists, but his individual sentences are often pithy and brief.
This seventeenth-century classic ought to be read by anyone interested in the period, in early psychology, or in the history of English prose.
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I definitely recommend this book for one of those cold rainy weekends curled up on the couch.
I am looking forward to diving into my next Thomas Hardy novel, Jude the Obscure.
Far From the Madding Crowd is a pretty simple love story driven by the characters. First, there is Bathsheba Everdeen. She's vain, naive, and she makes the stupidest decisions possible. Yet, you still like her. Then there are the three guys who all want her: Troy who's like the bad guy straight out of a Raphael Sabatini novel, Boldwood who's an old lunatic farmer, and Gabriel Oak who is a simple farmer and is basically perfect. The reader sees what should happen in the first chapter, and it takes Bathsheeba the whole book to see it. The characters really make the book. The reader really has strong feelings about them, and Hardy puts them in situations where you just don't know what they're going to do. The atmosphere that Hardy creates is (as is in all of Hardy's novel) amazing and totally original. I don't think any other author (except Wallace Stegner in America) has ever evoked a sense of place as well as Hardy does. Overall, Far from the Madding Crowd is a great novel. I probably don't like it quite as well as some of his others, but I still do think it deserved five stars.
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Tom Peters is widely credited with having created themanagement guru industry. Before him it is said that "management thinkers wrote articles in academic journals, gave the occasional seminar, and worked as consultants for a few large corporations". The biggest blockbusters sold under five hundred thousand books.
'In Search of Excellence', co-authored with Bob Waterman, is Tom Peters first book and sold over 6 million copies. Its success surprised their colleagues at McKinsey, who had laughed at the idea that Peters and Waterman would keep the royalties, "should the book sell 50 000 copies".
Two decades later, 'In Search of Excellence' is still one of the most readable management books. The eight characteristics of excellent companies, a bias for action, close to the customer, autonomy and entrepreneurship, productivity through people, hands-on values driven, stick to the knitting, simple form and lean staff, simultaneous loose-tight properties are all still relevant and still ignored today. It is written clearly, painting vivid pictures with anecdotes and examples from real companies.
Peters went on to become a megastar in the field of management entertaining, able to charge up to $80 000 for a one day show. The management guru industry is estimated to exceed a billion dollars and management books, including several by Peters himself, now regularly find their way into the best seller list. Peters'later writings have sometimes inspired and sometimes puzzled a new generation of managers.
This book is a classic. Great companies struggle to remain on top over an extended period. But the lessons learned endure. END
The book starts with an introduction explaining the problems in the economy (this was the early 80s, when fear of Japan Inc was rising) and why this abstract concept of "Excellence" was needed. In many senses, the book's emphasis of "What's Right in the US" is really it's strongest selling point. In the context of a world where America seemed to be losing it's way, the book provides a rallying cry for places that America is doing things right.
The book the passionately covers general management caveats, such as "Stick to your knitting" with examples of companies providing extensive focus on their core competencies. It is important to note that Tom Peters does not claim to be a great management theorist here - his claim is to capture examples of companies who have figured out "how to be excellent". This is consistent with his academic training - an engineering background with a Phd in Organizational Behavior. He's not developing new business models here, only capturing what others already know to be true.
So how does it hold up over time?
Well, if you believe the naysayers, many of the supposedly excellent companies have gone belly up. Peoples Express airline? If you believe the Tom Peters website, his companies have still managed to beat the S&P 500 over the past 20 years.
Bottom line - The book is still valid. Closeness to customers is still as important as ever. Companies are learning they do need to stick to their knitting. This is a very entertaining and influential book. It's worth reading for the insights, as well as the chance that your customer has read it too. :-)
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What I found particularily interesting was the 'death' of Thomas Andrews--something that no one would know the details of except the man himself. These scenes are truly heart-breaking. "I Built The Titanic" is a wonderfully moving, captivating book that I know I'll treasure forever.