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In this volume, there are eight in-depth interviews of current or former CEOs: Jacques Nasser (Ford Motor Company) on "Driving Change"; Roger Sant and Dennis Bakke (AES) on "Organizing for Empowerment"; John Browne (British Petroleum) on "Unleashing the Power of Learning"; Michael Dell (Dell Computer) on "The Power of Virtual Integration"; Sir Colin Marshall (British Airways) on "Competing on Customer Service"; John Sawhill (the Nature Conservatory) on "Surviving Success"; Krister Ahlstrom (The Ahlstrom Corporation) on "Governing the Family-Owned Enterprise": and Michael Eisner (The Walt Disney Company) on "Common Sense and Conflict."
No brief commentary such as this can do full justice to the rigor and substance of the interviews provided. It remains for each reader to examine the list to identify those subjects which are of greatest interest to her or him. My own opinion is that all of the interviews are first-rate. For me, one of this volume's greatest benefits is derived from following the thought processes of each interviewee. Although no doubt edited to some extent, the responses never seem "canned." Having observed most of these executives in person or being interviewed on television, I can attest to the natural flow of the conversations. This is how the subjects think. This is how they express themselves. It should be noted that the interviews are conducted by Suzy Wetlaufer, Steven E. Prokesch, Alice Howard or Joan Magretta. (The interview of Sawhill was co-conducted by Howard and Magretta.) Even those who already subscribe to the Harvard Business Review will greatly appreciate this series because each volume gathers together separate but related articles (previously published in the HBR) on the same general subject. The cost of each volume in the series is relatively modest; the value provided is substantial.
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She said she wants Joe Marvin to leave because his bad temper is making the team loose.
I like this book because it's talking about bad feeling and how to solve them.
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Unlike some quotation books, this one is arranged according to topic, with the authors dispersed throughout the topics.
The location of just the right quote is facilitated by a List of Subjects, and Indices by Author and Keyword and Subject.
I have found this book to be helpful in the preparation of speeches and articles and am sure that many others will also.
This book contains the cumulated result of 50 years of work, in the Congressional Reading Room Quotation File. Staff at the Congressional Reading Room have been handling requests by the Congressmen and their staffs to verify quotations to be used in public debate. As the editor points out in the Introduction, as many as 1500 queries a day are being received by the Congressional Research Service.
So this is a collective effort of the highest quality regarding authenticity and the broadness of the field of the citations provided. And it is the genesis of this book what makes it stand apart from other individual and fragmentary efforts. I recommend this book very much also because the quotations are well organized by subject, by keyword and by author, and that guarantees that busy people will not lose unnecessary time searching for the quote that can make the difference....
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Warning: This book is very adictive.
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Spencer is just as thorough in her description of the crime, and the trial, and her later interview with Stephanie Martin, one of the killers.
Do we come out of this book knowing precisely who did what to the victim, or to each other, and what exactly happened? We don't, but we don't because Spencer tells the whole truth and writes completely honestly. We feel as confused as everyone who committed the crime, or who knew those who did. Both criminals blame the other. Their stories flip and flop and betray each other and themselves. For Spencer to have written a wonderful and coherent book out of such confusionn affords her great applause and admiration.
I read this book so quickly just because Spencer draws the reader along so well. She's really an artful writer.
All that I disagree with is Spencer's ending. Not one of my nutty friends would ever believe the stories that Stephanie Martin believe of Will. And I question how a God-fearing, "nice" Christian girl could leave home and go directly into topless dancing. Her gullibility, her lack of self-esteem about her own womanhood, and her ability to involve herself, in whatever way, in a murder, make me believe, as a licensed social worker, that Stephanie was as much a sociopath and psycopath as Will.
But that isn't the point of this review, and the ending is quite short. Spencer is in fine form as a writer, and this book is one the reader simply can't put down. Not for one moment does all the detail Spencer gives become boring, because she writes it oh so well.
I highly recommend this book.
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