Used price: $127.19
The Authors clearly understand the measurement and analysis of the Key Performance Indicators affecting Customer Satisfaction and Cost.
This book is useful as a how-to for those taking their first steps towards understanding outsourcing, or as a handy refernce to seasoned CRM professionals like me! I find myself consulting the index and re-reading highlighted areas regularly for concise definitions and real-world examples.
Used price: $2.20
Collectible price: $15.88
I became engrossed in the stories and had trouble putting it down (and during final test week!)Chekov was one of the great short story writers of any country at any time.
I felt horrible at the end. I bought this book -worth unspoken amounts- for a dime. I was a thief. Unfortunately sending a check to his family or giving it back to the library (they don't want it) was impossible. So as repayment the only thing I can do is encourage others to pick up this jewel.
List price: $72.00 (that's 30% off!)
Used price: $50.04
Buy one from zShops for: $49.99
Let me first tell you what this is not. It's not a phrase book for tourists and is not a comprehensive Spanish grammar course, and it doesn't give you a free dictionary. And you need to sit down and read the book to learn (I simply don't buy the "All-Audio" model by Living Learning.) But if you are serious about learning Spanish on your own (i.e. actually going through all the lessons), Assimil is a very effective tool.
For example, the book is printed in Spanish on odd-numbered pages and corresponding English on even-numbered pages so that people could refrain from "cheating" by looking up the English. The lessons are mostly interesting dialogues that could arise in daily life. It provides informative footnotes that explain idiomatic usages. It gives a pretty detailed grammatical appendix (including some irregular verbs) and variations of regional usages in a dozen Spanish-speaking countries. It also have very fun cartoons to go with the lessons. The accented syllables are boldfaced.
Used price: $7.49
Used price: $17.50
Buy one from zShops for: $8.97
Collectible price: $13.95
Buy one from zShops for: $29.95
The book has many features to help the reader prepare their own event, with useful forms for the beginner, lots of charts and diagrams, and a range of case studies from many countries.
The book contains helpful suggestions from real life events, especially from festivals, carnivals and tourism events. The book is easy to read, with clear language. The case studies give web addresses so the reader can look for more information on the net related to them.
The most useful thing about the book is that it is a good book for organisers and managers to have on their shelf.