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Check it out. do not buy from AMZN. They are cheaters.
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This book, along with Dover and Donovan's Back Off! empowers the reader with a vast quantity of information so that a victim may make informed decisions in dealing with their debt situation.
While the finer points of the Law apply to the American Justice System, the principles may be applied in virtually any democracy. One of the most useful things about this book is that it explains the structure of the organizations and the PSYCHOLOGY of debt collection. Knowing your enemy is 90% of the battle.
I would like to expand on the psychological aspects of the debt collection process. In my own experience, in which I was being hounded by a Canadian-based collection agency (some years ago), I noticed that they often use female collectors. This, plus the TONE OF VOICE used by these women is the key to the darker side of collection practices.
All people usually subconsciously associate women with nurturing and the Mother figure. By the female debt collectors using a Standard Harsh Callous Unfeeling Cruel Debt Collector Tone Of Voice, they are deliberately trying to trigger a fear and panic response in their victims. This parallels the experiments in which female monkeys have had their facial nerves severed so that they cannot show emotion via facial expression, which causes extreme distress and panic in their babies.
Debt collection, as it is usually practiced, is one of the most disgusting and utterly cruel practices in Western society. Many people have literally been driven to suicide by these monsters. Others have simply given up and declared bankruptcy, although as we see, this does not necessarily end the harassment. More than a few bailiffs have been shot dead by desperate debtors, and it is surely only a matter of time before somebody adopts a Tim McVeigh solution to the problem of harassment.
This wonderful book clearly shows that it needn't come to this. Before you strap on ninety pounds of C-4 and six inch nails, please read this superb study. Not only will it be more satisfying to use the System to defeat these callous bullies, you'll even live to see the fruits of your actions!
Please do not consider my above comments to be flippant. I know what went through my own mind during my darkest hours of persecution. While I was able to clear my own debts by getting a consolidation mortgage, there are many people who do not have this option, and for them, desperate measures will surely beckon.
In the post-911 world, even debt collectors should be reflecting on their mortality. I urge you to arm yourselves with knowledge, not propylene oxide. Buy this book, and Back Off!, and beat the bullies at their own game. Nuke the system, not the building!
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Reviewer is the author of Not Guilty by Reason of Insanity,(which is also on Amazon.com).
Cunningham's book is a delight. Almost makes me want to go take his class in person at UC HASTINGS!