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The self-organizing nature of human interactions in a complex organization leads to surprising effects. Small actions, events and interactions can lead to dramatic outcomes affecting the whole system. Human interactions in complex systems lead to so-called emergent properties, which are features of the system that the separate parts do not have. (For example, brain cells don't have consciousness, but the human brain does). All of this explains why it is often impossible to understand let alone predict or control events and developments. This is a rather big departure from the traditional view, which tends to see organizations as understandable, predictable and ... controllable!
Then how exactly is the complexity theory approach to change management different from the traditional approach? Ed Olson and Glenda Eoyang summarize the main features of the CAS approach to change as follows: 1) Achieve change through connections between agents (instead of trying to control the change top-down), 2) Adapt to uncertainty (instead of trying to use predictable stages of development), 3) Allow goals, plans, and structures to emerge (instead of depending on clear and detailed plans or goals), 4) Amplify and value difference (instead of always directly focusing on consensus), 5) Create self-similarity (instead of difference between levels), 6) Regard success as a matter of fit with the environment (instead of focusing on one dimensional success measures).
It's hard to accurately summarize in a few words what's in this book. So, if you're organizational development consultant, perhaps you'd better read it yourself. What you will find is that the book is a nice mix of theory, case descriptions and practical tools which (some of which are very nice and handy). I think this is the first book that makes complexity theory so practical.
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Buy it for the essay. Take the rest with a grain of salt.
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A compilation of the papers on the contemporary trends and what they indicate for the future as seen by Drucker in the mid-eighties. This revised edition with only slight changes stands good for the economic realities of even today. That's precisely the speciality of this book.
The chapter on economy deals with the economy as seen differently by Keynes and Schumpeter, two contemporary economists of which the latter is not very well known. The concept of Dynamic disequilibrium is elaborated in an easily understandible manner. Also the concept of profit as to be the future cost and the ethical questions attached with profit making are clearly answered.
Cartel theory with relevance to the oil cartel and the developments leading up to the fall of the same is also dealt with.
Chapters on the relevance of unions and their changing role in today's industry, inevitability of automation, need for the rationalisaing the salaries and wages of the blue collar workers, chapters on IBM Tom watson, dependence of Japanese economy on US economy and the exim policies of the successive governments in US and their effect on the competitiveness of US exports all make an interesting read.
The macro perspective one gets after reading the book will enable you appreciate the relevance of the projections and caveats sounded by Drucker long before today's events(and those of the recent past) showed any signs of occurence at all.
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This volume of the proceedings of HOPL II is thus invaluable for the student of programming. HOPL I covered the main early languages (Algol 60, FORTRAN, COBOL, LISP, APT, BASIC...); HOPL II covers important languages of more recent vintage (Algol 68, Pascal, C, C++. more recent dialects of LISP). C.H. Lindsey's fine paper on the turbulent development of Algol 68, the best language you probably never used and a major influence on later languages, is worth the price of admission by itself.
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Part I: The Necessary Qualities
Part II: Dealing with Adversity
Part III: Visions of Progress
Part IV: Evolving Perspectives on Labor
Part V: Company Culture
Part VI: Habits and Idosyncracies
Part VII: Motivators and Mentors
Part VIII: Leading Revolution
[NOTE: Gary Hamel has written a truly brilliant book entitled Leading the Revolution. Compare and contrast his ideas with those expressed by Bossidy, Galvin, Vernon, Watson, Jr., Eisner, Wachner, Marriott, Jr., and Henry Ford in Part VIII.]
Of the 51 essays, the ones I found most valuable include all of those in Part VIII; also, others earlier in the volume such as "The Real Essence of Business" (Roberto C. Goizueta), "Roving Leadership" (Max DePree), "A View from Olympus" (Bill Gates), "American and Japanese Styles" (Akio Morita), "In the Public Eye" (Susan L. Kurtzig), and "Are You a Job-Holder or a Results-Getter?" (T. Coleman du Pont. A wide range of individuals discuss an even wider range of business issues. My suggestion is to select a topic or two of greatest interest and dive in. Because business circumstances can so often change so rapidly and (sometimes) unexpectedly, what you learn from what you read today may well help you to prepare more effectively for an uncertain future in which a new peril or opportunity emerges. Moreover, my guess is that there will be several other essays in this book to help you then, also.
I have also reviewed most of the other volumes in this series and recommend each of them highly.