A team makes sense when you need to accomplish something more than what individual performances will give you. A good example comes in new product development. Each specialist can do a good job, and the project can easily be a bust. By thinking together, potential failure can become success by tweaking each perspective in new ways. The authors also point out that many times goals are set that sound like individual performance, but better goals would set directions requiring a team.
An effective team needs to have:
(1) an understandable charter
(2) communicate and coordinate effectively
(3) have clear roles and responsibilities for individuals
(4) use time-efficient processes and
(5) have a sense of accountability.
"Whenever a small group can deliver performance through the combined sum of individual contributions, then the single-leader discipline is the most effective choice."
The book provides many ways to make both teams and single-leader groups work better. In fact, it focuses on those areas that are most likely to cause problems, like poorly defined goals, keeping the size of the group as small as possible, not having the skills needed, time pressures, and using the wrong leadership discipline). I also liked the fact that the book looked at the question of when you should fold a team.
The authors clearly understand a great deal about making teams more effective, and anyone can learn from this book. I think those who liked The Wisdom of Teams will find it to be a useful refresher with some valuable new material.
The book contains many exercises and workbook questions that I happily endorse. They make the book much more practical and useful. If you just did the exercises and the workbook questions, this would be a five star book. The explanations are just icing on the cake.
After you have finished this book, I also suggest you think about whether you have set the right priorities in your organization. Realizing that you can only do a few things at once, what should they be? Be sure to give yourself a chance to pick tasks that will benefit from teams.
Find ways to make human cooperation more beneficial . . . for that's our strength!
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The really innovative work at PARC was done under the direction of Bob Taylor. When Taylor was forced out, he started DEC's Systems Research Center (SRC) (later acquired by Compaq, and then HP), and he brought much of the top talent along with him.
I read this book on Bob Taylor's recommendation when I first joined DEC SRC as a researcher. But I decided to read it again recently before attending a talk by George Pake, the founding director of PARC. Pake's history of PARC agreed with the book, but he drew very different conclusions about the overall benefit of PARC's inventions to Xerox. In particular, Pake gave far more credit to PARC for contributing to Xerox, but all the examples he gave related to how computer technology has come to be used in photocopiers, which entirely misses the point. As the book's subtitle suggests, most of PARC's astounding computer innovations were largely squandered by Xerox (and "borrowed" by Steve Jobs to create the Apple Macintosh).
The first time I read the book, I was fresh out of school and didn't have much experience in the business world, so the parts of the book dealing with business issues were mostly a mystery to me. This time, it made much more sense, and I actually found the business aspects of the story more intriguing than the technical ones. Even so, the story of the first bit-mapped display, laser printer, ethernet, personal computer, and WYSIWYG editing software -- innovations we take largely for granted today -- is quite interesting!
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The authors set out to figure out what makes a real team and how people that put these together do it. It is a worthwhile purpose. The problem is that the "insights" revealed are old and rather useless. For example, the authors found that teams that had clearly stated goals performed better than teams that had not agreed on common goals. If this is news to you, you should buy the book.
1 star out of 5
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Performance potential is not guaranteed, and you need to become an expert at the two disciplines - team and single leader and, you must be able to implement the right discipline to suit the performance need of your team.
Katzenbach & Smith identify and discuss the Six Basic Principles of Team Discipline: 1) keep team numbers to a minimum, 2) ensure that team members possess skills that compliment one another, 3) identify a clear performance purpose, 4) agree on outcome based goals, 5) provide clear roles and responsibilities and, 6) ensure mutual and individual accountability.
As a follow-up to their insights and strategies, Katzenbach and Smith provide practical exercises at the conclusion of each chapter for both team members and leaders to get them on the road to optimal performance.
The Discipline of Teams is easy to read and will provide the reader with tools, techniques and strategies to assist in becoming top performers within today's organizations. On a personal note, The Discipline of Teams provided me with some new techniques to help develop and maintain effective teams for today and in the future.