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What I like is collection of experiences and lessons learned from implementation in real companies, and the two chapters that show that even small organizations can establish quality management systems. I also like the common theme, which is the competitive advantage that accrues from having a quality management system in place.
Much of the material is over four years old, but with the exception of ISO 9000 this isn't a problem because the implementation and management portions are still valid. The lessons learned are equally valid because the ones described in the various articles are the ones that will crop up in any implementation. This is a function of organizational change more than particulars of a particular quality management system approach.
The one article that I most liked described an industrial production approach to software and the parallels to manufacturing. Since this book was written SEI's product-line software engineering approach seems to incorporate many of the ideas expressed by the article's authors. I also found the article titled "Making Software Measurement Work" interesting and filled with advice on how to take this important element of a quality management system from theory to practice.
Having the material on CD ROM is, in my opinion, an added bonus because it can be searched and is much more convenient to take as reference material on consulting assignments where much of this material can prove invaluable as cited work in findings and recommendations deliverables.
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Before I go I like to read about similar journeys through the greatest country on the planet. Mr. Wilson has captured what it's like to travel through the countryside, cities and coastal villages of Ireland. It's not just the scenery that endears people to the emerald isle... it's the people, their sense of humor, outlook on life and how they spend their day.
If you want a book that puts you in the middle of an Irish pub with a "three-pint-buzz", listening to traditional music with perma-grin on your face... then grab Mr. Wilson's tale of his Irish Journey. A great read for the plane ride over.
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a classic literary masterpeice. And what makes it even more
wonderfull, it's part of a seven book series.
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