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The authors start with a chapter on the elusive nature of IT benefits, and the difficulties of measuring and managing them. This chapter lays the groundwork for the rest of the book. One nugget of valuable information given here is the recommendation that IT be run based on P&L (profit and loss). Because IT is traditionally operated as a cost center instead of a profit center I first thought that this was overly radical. However, as I dug deeper I understood the true intent: to tie together investment, value and economics, and measure IT investments based on their derived value to the business. This is where profit comes in. It initially looked like thinly disguised cost/benefit, but the expansion of this concept as the book unfolds makes it look like a true P&L approach.
Chapter two focuses on reasons to evaluate IT investments, and gives a number of approaches to perform evaluations. It covers the strengths and weaknesses of each approach and also discusses some of the pitfalls of benefit evaluation. This material segues into chapter three, which covers the investment decision process. The authors did a good job of explaining this from an IT perspective, and ties it closely to meeting business requirements.
The next chapter discusses the issues associated with, and the techniques used, to perform the IT evaluation. This is where the book gets interesting and a coherent method for measuring IT costs takes shape. What I liked most about this chapter is the list of possible techniques you can employ and how the authors classified techniques based on relative strengths such as objective vs. subjective, etc. This allows you to select the best approach based on the degree of precision you are willing to accept and your goals.
Chapter five, identification of IT costs, is about what we all struggle with: identifying total costs of ownership, finding the "buckets" into with to place the costs, and the cost drivers themselves. The costs are divided into direct and indirect cost portfolios, and the cost breakdowns for each portfolio are comprehensive. This material is valuable and will lend itself nicely to a number of approaches, among them activity-based cost management. Chapter six, IT Cost Control, shows you how to manage the costs that you identify and is a good primer on IT budget management for those who find themselves in a new management position.
IT Business Case Accounting, the topic in chapter seven, presents a straightforward approach to building your business case for IT investments. This is "must" reading for IT management and consultants. Chapter eight, Risk Analysis, is standard fare if you are familiar with these techniques. It is covered completely and provides a solid foundation in the science of identifying, quantifying and managing risks.
My favorite chapter is nine, Evaluation of the IT Function. As a consultant who performs such evaluations I thought I knew a thing or two. This chapter sparked some ideas, and the accompanying checklists are worth their weight in gold. Not only is there a comprehensive set of checklists, you are also shown how to assess the results. Contrast this with books (and consultants) who provide findings, but fail to show the root causes of the findings or make valid recommendations based upon them.
Chapters ten, eleven and twelve tie up some loose ends by covering Ranking and Scoring of the evaluations, Determining Value for Money, and Designing IT Surveys for Benefit Measurement. Taken together these three chapters can stand alone as a small book on using quantitative methods to measure IT value. Chapter thirteen addressed project management issues, which were fairly generic, and the authors end the book with a chapter on final thoughts. They include nine appendices, of which the following provide additional value: C - Financial Measurements used in Cost Benefit Analysis (great primer for non-financial types), D- Factor Analysis (advanced techniques for correlating questionnaire responses), E- Sample Sizing Scenarios (how to select sample size using statistical techniques), F through H Questionnaires and associated issues (the questionnaires are more excellent material for consultants and auditors).
This book provides a roadmap to measuring and managing IT benefits. The approach is straightforward and the goals are achievable (although not without a lot of hard work). It also provides many valuable checklists that will serve you well regardless of whether you are intent on implementing a measurement and management program, or are just seeking some techniques to more effectively manage an IT function. I strongly recommend this book to all consultants who perform IT organizational analysis, and members of IT governance committees or program management offices.
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This book had me hooked from the first page and I read it in a matter of hours. A writer begins having nightmares about a horrible car crash and then discovers they aren't really nightmares. She's experiencing another woman's death through her eyes. The events leading up to, during, and afterward, are knock-your-socks-off suspense and intrigue.
Mr. Smith is a phenomenal writer and I look forward to trying some his other titles including THE PREY, available at Amazon.com. Whew!
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Few skills are more central to career success than communication-it is gratifying to find a high-quality text that targets this critical subject. Reviewed by Yvette Borcia, Managing Partner, Stern & Associates, co-author of Stern's Sourcefinder: The Master Directory to HR and Business Management Information & Resources, Stern's CyberSpace SourceFinder, and Stern's Compensation and Benefits SourceFinder.
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This four volume set is really for the person who wants the nitty gritty about the plane. If you want an overview of the plane there are plenty of excellent books (Me262: Arrow to the future, to name one) that are out there.
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Bernard Cornwell is one hell of a writer and is best known for his successful Richard Sharpe series, historical novels of the Napoleonic Wars, so you know you're in good hands as you read this book. Cornwell takes his liberties with the tale, yes, but he knows just how far he can go with the characters and events to keep things always interesting. Even if you've read many other Arthurian novels, I guarantee it, this one will surprise you.
Excalibur is the final book in the Warlord Chronicles trilogy, and I'm tempted to say the best one, but you MUST read the first two in order to fully appreciate this tale. Here one learns of the final fate of all the characters, the idealistic Arthur, his faithful man-at-arms Derfel, the treacherous Guinevere, the slimy Lancelot and of course Merlin who is single minded in his ploy to bring the Old Gods back to Britain. The Warlord Chronicles are destined to become classics of modern literature and the standard by which all other Arthurian novels will be judged. Not to be missed.
This Arthur succeeds as historical fiction, heroic tragedy, action suspense thriller, character study, and morality play. It's in the same league as "Watership Down" and "All the King's Men" as an epic tale and a historical novel. The inclusion of religion into the series is done as well as Adams did it in "Watership" and the vivid characterizations and beauty of the prose are equal to what Penn Warren did in "Kings".
Don't buy this book as a paperback. You'll just end up buying the hardcover as well so you can read it over and over and put it on the mantle along with your other favorites as well as the other two books in the series, "The Winter King" and "Enemy of God".
Cornwell's recreation of Dark Ages Britain is wonderful, complete with many facets of utter barbarity, religious strife, ethnic diversity, politics and war. Some of his best passages here are the "battles" between opposing magicians and shamans (we can never be sure if the magic is real, but the characters certainly believe in it). With Arthur and Aelle talking high politics, a witch and two shamans are having a private war; spitting, hopping on one foot, piling stones in significant patterns. It's great stuff.
Derfel is an attractive everyman sort of character, a powerful warrior but a bit of a romantic. Other characters are quite strong as well--in fact Cornwell, who doesn't always do well with villains, women and secondary characters, outdoes himself here.
Setting is heavily described, so much so that I found the plot to drag just a bit here and there. Still, plenty happens, and the exciting and believably authentic battle scenes should please most readers--especially since this was why we would read a Cornwell Arthur story in the first place! But even the battles aside, this is a good book and more elegantly written than I would have expected.
Maybe it is my aging cynicism that welcomed Cornwell's story so much. Suffice it to say that Cornwell makes you want to still believe that there were men and women who lived their lives adventurously and passionately enough to set the myth in motion.
Cornwell takes some liberties with the normal Arthurian precepts. Whether he does it as part of his own plot or to create a more historically genuine story it is hard to tell. Either way, it makes for a good read.
Cornwell has honed his skills over the years on his Sharpe and Starbuck series, set in the Napoleonic and American Civil wars, respectively. He delved into pre-medieval English history with his novel, Stonehenge. In The Winter King he brings his skills and insights together and serves the reader well. For intricate military writing, historical drama, or another look at the classic Arthur, this book is a must read.
The action is furious and vivid, the characters are complex and inglamorous. This is hard reality and much closer to how the story of King Arthur would have happened. The research into the clash of Christian and pagan beliefs is enlightening too.
I highly recommend this book to anyone interested in the dark ages, King Arthur or good historical stories.