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The only truly good information came in at the sales and marketing, but I have yet to see the idea of the customer is the boss in any business course (I have three degrees in business related fields). And I have never seen any manager or executive with this philosophy. Even here in the book I think they could have done this simple idea more justice.
I also have to say that I have read about 20 of the "For Dummies" books, and this one is in the bottom few for quality.
If it's covered in a typical MBA program, you'll find the topic you're looking for here: dealing with change, information technology, global business, strategic planning, management, leadership, motivating employees, recruiting and retaining high quality employees, building teams, accounting, finance, marketing, negotiation and much, much more. Lots more interesting (and up to date) than any textbook you'd ever buy in an MBA program, and far less cost. This book packs a heck of a bang for the 16 or 17 bucks you'll pay to buy it.
Highly recommended.
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We use the book by itself sometimes. Other times, my child will read along while we listen to the symphony.
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His diaries of his days as a policeman are interesting - his experiences ranged from his ADC role to the Governor in the pillared residence at Entebbe to his days working in remote Karamoja, policing warring tribesmen and cattle thieves.
The more intiguing part of the book, however, relates to his years working in the judiciary under the Idi Amin government. As Uganda degenerates into a melee of government-sanctioned murder and lawlessness, Allen's diaries record his own efforts to extract at least individual instances of judicial order and discipline from the chaos enveloping him.
Clearly, the Ugandans thought of him as a bit of an oddball - ironic bearing in mind the insanity of the behaviour of many of those in Amin's regime - and his reputation as "the only white man left" no doubt excluded him from the vicious tribal politics of the time and helped in his unlikely ascent through the Judiciary.
But should the reader feel a little uneasy at Allen's readiness to carry on regardless - however corrupt and tyrannical the behaviour of the authorities that paid and promoted him? Yes, he showed no sycophancy to Amin or his governmental colleagues - his lambasting of the government in his diary and his frequent references to the civil but cold way in which he would converse with Amin and his henchmen make that clear. But he still attended their jamborees and drove their Mercedes. Yes, as he often points out, he believed strongly in the role of the judiciary in serving as a brake on the authority of executive government. But in Uganda in the 1970s and 1980s, these rules were not applying. And yes, he clearly felt that to leave the country in its time of need would be to desert the Ugandans he loved. But did he not love just a little the power, prestige and sheer idiosyncracy that rested in being an oddball English judge in a banana republic? After all, as the title of his book records, these were "Interesting Times".
Perhaps this view is too harsh. Atfer all, the easiest thing would have been to wash his hands of it all and walk away. Interestingly, he never really discusses this dilemma in his diaries. In the end he was given little choice. He left Uganda in 1986, devastated at having to depart the country he so clearly loved.
The diary format takes one to the scene and moment, as his life (and Uganda's story) progress from the blissful days of a British Protectorate, through the horrors of Amin's rule to the anarchy of the post-Amin period.
For anyone interested in Uganda, this is an essential document. It is the record of the experiences and observations of a man who was intimately involved with the story, yet one who was relatively detached from the political and military fighting that held the country in its grip throughout the entire period that he lived there.
I must say, however, that there is something rather unsettling about the authenticity of the good judge's entries. One gets a nagging feeling that some parts of the diaries have been edited in hindsight, so that many of his "predictions" might have been penciled in many years after they had in fact come to pass.
Of course he might have been an excellent forecaster, but he gets so many predictions correct that one just wonders. But then again, who knows.
Also there are some entries that are definitely on the wrong dates. For example he claims that President Milton Obote visited Kings College, Budo in 1968, and asked the Headmaster to stay on for another year. In fact the year was 1969, a fact I know because I was there.
Notwithstanding these minor quibbles, I thoroughly enjoyed reading this book, especially his entries during the colonial and early post-colnial years. His sense of humour comes through.
MKM
I could feel the many bumpy rides over almost non existant roads and could almost taste the dust and feel the heat as he travelled to the many districts for which he was responsible. Yet these hardships seemed to be joyful for him as he made so many friends and encountered many wild experiences (like being shot at)!
The rise to power of Idi Amin is well captured and the brutality of the times is frightening.
Sir Peter's home was broken into many times and on occasion by his own servants and his life was threatened on numerous ocassions.
I enjoyed reading about his leaves to Britain and his conference trip to Montreal as I have also lived in both places and it made the book come alive.
I think the flavour of Uganda and perhaps most of Africa is well documented. It is not for the faint of heart. It certainly made me realize how well off we are in Canada where we take so much for granted. Health and Education for instance. What a struggle the Africans have - still - to enjoy what we assume is our right.
It was interesting to travel through Sir Peter's career and it was sad that he had to leave the country and the many good friends he had made. He obviosly loved them and their country.
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In reading the book I think a little bit of a democratic bias comes out, just a little, but enough to notice. I also thought it interesting that they had far more details of the Gore group then the Bush camp, it follows the perception that the Post is somewhat liberal in its views. The book is an overview that came out almost 10 minutes after Gore hung up the phone on the second concession call so there are a few more details out now that they did not get in the book. Overall it is a good effort and a readable book, but not the end all be all on the subject.
Conversely, though, Deadlock was a well-written book. Two passages are worth noting. The first is about the book itself. About one-third of the way into the first chapter the book says: "These are the ... decisions, alliances, power plays, snap judgments and personality flaws revealed when a flukishly close election is played out for staggering high stakes. Both sides were nimble and brilliant and occasionally shady; both sides were also capable of miscalculations, divisions and blame. The best and worst of politics were on displayed in those 36 days, and both sides trafficked in each. This is how it happened." Although the Post endorsed Al Gore (no surprise) they tried to be equal in their appraisal of how the two campaigns sought resolution in their favor.
As for the two sides' strategy one only has to look within the first three pages of Chapter 2 where the Post records that the Democrats enlisted the services of three authors who wrote "The Recount Primer". The book reads: "Anyone who read and heeded the booklet could predict how the two sides would play America's closest president election -- at least in the broad outlines. Gore would gamble; Bush would stall. Gore would preach a doctrine of uncounted ballots; Bush would extol the dependability of machines. Gore needed more: more counting, more examination, more weighing and pondering of more ballots. Bush needed it over while he was still ahead." The only trouble for the Gore forces with this gospel was that the Republicans knew the same gospel. The book attempted to show how the two sides played out the roles assigned them.
For a behind the scenes objective look at the two sides, I think the Post did a very decent job. This could have been a... job on the Republicans and conservatives, but generally it was not (though I expected it). It could have been a... job on the Democrats and liberals, but it was not (nor did I expect it). I am not accustomed to this degree of fairness from the liberal Washington Post nor do I expect to see it very often in the future.
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I recommend "the complete idiot's guide to MBA basics." That book covers more of the calculations that one learns during an MBA program.
Another thing to note: the above-mentioned books should only be used as a quick reference book. If you really need to understand a concept, then you need to find a subject matter book for that topic. For example, there is no way to truly understand the 5 p's of marketing by reading 3 to 5 pages. You need to grab a marketing textbook and read couple of chapters that cover the 5 p's of marketing. Then, you can use "idiots" or "dummies" books as a reference guide.