The authors have created a concise how-to guide for successful marketing in the 90s and beyond. If you thought marketing was all about radio/TV/print advertising, this book will open your eyes. My copy if highlighted and dog-eared more than any book on my shelves. I refer to it more than my dictionary! The advice is practical and applicable across industries. If you aren't marketing this way, you should be, because your competitors will be!

I am a grad student at Northwestern majoring in Integrated Marketing Communications and have been fortunate to have Don Schultz as a professor. The insights provided in this book are right on. This is the future trend of all marketing efforts. If a company can not identify its best customers and treat them well, the company is destined to fail. This book helps guide a company to long-term success revolving around a companies core asset--its customers. This new way of thinking does not revolve around products but rather managing customers in an integrated manner.

Integrated Marketing Communications describes the nuts and bolts of what makes an integrated marketing communications firm work: strategy, execution and measurement. The authors also go into detail describing common barriers - and solutions- to running an effective IMC orgainzation. The book is rather academic, but full of valuable information, especially for a beginner to IMC or any of its elements. The charts and graphs are often confusing, but usually help drive home a good point. Two case studies at the end of the book help bring everything into perspective and tie up loose ends.

Integrated Marketing Communications is an ideal book for anyone thinking about starting an integrated firm, junior employees and anyone who is new to the field of integrated communications.

After reading the book, our Cramer-Krasselt book club met to discuss the book and look at how it relates to what we're currently doing. The main discussion centered around the case studies, which proved to be the most useful part of the book.

They should be teaching this book in every university marketing class. Completely changed the way I look at B-2-B marketing and strategy development! After 12 years in the field, using Kottler's teachings -- this completely blows all that right out of the water! If you have an opportunity to hear Lauterborn speak -- do it. His concepts on 1-to-1 marketing are brilliant and he is an inspiring teacher. Absolutely one of the best books on B-2-B marketing ever written!

I teach a university course based on this textbook and I really like it. It is full of mathematics that students can apply readily to everyday situations, without being heavily computational. The problem sets are relevant to the chapter text. Also, the problem sets are divided into three categories ("walking", "jogging", and "running") based on the level of thought that must go into them. The four chapters on statistics and probability are not quite what I'd like them to be, because in my opinion they cover too much statistical ground in hardly any depth. They would be better if they just did some basic statistics and didn't try to get students at this level into normal curves and standard deviations and all that. My students are particularly fond of the graph theory unit (chapters 5-8). In fact, their only complaint of the book so far is the high price.