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Unlike most businesss books that say in 300 pages what can be said in 3, this book delivers its message clearly and concisely.
It offers many "best practices" learned from direct client experience that can be used immediately in companies. Colored with examples, and punctuated throughout with tidbits of wisdom.
A must buy!
Readers may use these as foundation point for implementing best practises in their own companies. Different companies have different situations.
These ideas motivate one to perform well, often to surge ahead of the competition. Gives you the adrenaline pump to come out with the best.
The importance of value-chain is emphasized by quoting examples of companies such as Lexus which managed continuity of service despite problems in plants of its suppliers.
Readers have to be cautioned that this book is not a panacea to customer-service problems.
Customer Service is not a mere toll-free number. A reader will realise this and much more by reading this book.
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Grabb and Smith's text offers a comprehensive and engaging review of the essential aspects of Plastic surgery. Each Chapter starts with a review of clinical anatomy and leads on to Clinical aspects of diease. Historically important surgical approaches as well as current techniques are discussed. Disease classification is also described in excellent details through the use of tables.
I do firmly believe that this book is a worthwhile investment of time and money.
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Cayce is a fascinating character. Because of his deep faith, he wrestled with the concept of reincarnation and tries to reconcile a biblical explanation for what he experienced in the "life" readings. I found the final chapters of the book more interesting than much of the rest of the book. But it deserves better treatment overall than was given by Kirkus.
Edgar Cayce is also known as the "Father of Holistic Medicine," whose unorthodox naturopathic cures, while helping many regain their health who had been given up as hopeless by the medical establishment, once led to his arrest on grounds of practising medicine without a licence.
In "My Life As a Seer," we get to know the Edgar Cayce who struggled with self-doubts regarding his psychic gift, and with concerns about the impact which the information from his readings might have on those who sought his counsel. We meet Cayce the family man, a photographer by profession, whose deep faith sees him through a series of defeats, including the destruction by fire of his studio; the closure, for lack of funds, of the hospital he had spent years trying to build; an eviction from his home; and physical injuries suffered while being the target of a humiliating attempt to expose him as a fraud. Through it all, Cayce remained a sincere and humble man,who was motivated not by fame nor by riches (which eluded him all his life), but by an overwhelming desire to serve God and help his fellow human beings.
"My Life As a Seer," as grandson Charles Thomas Cayce says in the foreword, represents "the first account of Edgar Cayce's life told completely in his own words. He does not dwell on all of the personal aspects of his life, but focuses primarily on those experiences that marked him since childhood as decidedly different from anyone else in his world."
Reading this fascinating book is the closest most of us will come to talking with Edgar Cayce in this lifetime.
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For the latter half of the 20th century, worries over "judicial acitivism" and judges' making decisions that should be made by legislatures have been the domain of conservatives, with Roe v. Wade probably being the chief example. But now liberals have said similar things about the Supreme Court's Bush v. Gore decision. It is high time for intelligent discussion, and this book is a solid foundation for a dialogue.
By looking at natural law historically, legally, and philosophically, the authors of this book examine how natural law works and various challenges to it. This book is a very good introduction, and I have come away with a greater respect for natural law and its vital role in our nation, and also new questions to pursue (and more books to buy...).
The contributing authors are an impressive team of formidable thinkers, and while most of the writers clearly come from a religious background, the are pretty good about keeping what they say applicable to a secular society (the last two essays tend to be more theological than philosophical, and I thought that hurt their impact).
I think MacIntyre's essay on the role of the ordinary person in natural law is particularly valuable: if the American citizenry cannot execute sound moral judgment, our nation as a constitutional republic is in grave danger. Fuller's essay on Locke's struggles with natural law is an honest and challenging look at natural law's theoretical chinks. Riley's essay on tort law gave excellent lessons on liability, but with lawsuits being as common as they are nowadays, I would have hoped for more practical insights on today's situation, and possible remedies.
On the whole, this book is a good read and a good challenge. I highly recommend it to anyone interested in ethics or concerned about the present condition of the United States.