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I was particularly dismayed at Middle-school level comments such as "Our work with clients and with the analysis of markets suggests that growth energizes those firms and management groups that creates outstanding shareholder value." It's classic rhetoric that makes Dilbert's life a living hell, and shows just how headless large corporations really are.
I also recommend a book my company uses successfully for its leadership development program - it has worked well with new and existing managers: "The Leader's Guide: 15 Essential Skills."
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The problem I have with this book is a continuity problem that leaves a hole in the plot you could fly a jumpship through. Ricol had a company of Battlemechs with him, clearly discussed when he and Grayson decide to cooperate and try to retrieve the Star League weapons cache. But in the final showdown when the Gray Death has its back to the wall, outgunned and facing a numerically superior foe, those 12 Mechs would have made all the difference in the world. But to make the final battle more "skin of the teeth" Keith reworks the plot and suddenly Ricol has no battlemechs with no explanation where they went. This error is really annoying but what can you do. Long live the Gray Death!
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Straight from the CEO is an important tool for managers at every level, focusing on such issues as creating loyalty to customers, organizing globally, fostering individual employee motivation, and leveraging corporate values to enhance performance. These are the pressing issues that face every manager who strives to sort out valuable contributions from impractical ideas, the gold from the dross, and then take action that gets results. As intellectually stimulating as it is practical, Straight from the CEO is an invaluable report from the executive trenches.
By necessity brief, the many pieces (I hesitate to call them chapters or even articles) lack depth, assume much and as a result are quite unstatisfying; but they do leave the reader hungry for more!
William Dauphinais is Vice Chairman, Human Capital for PricewaterhouseCoopers. He co-authored with Colin Price two previous books, The Paradox Principles and Better Change. He has 25 years of business experience covering a broad range of organizational change, business reengineering, financial planning, and information technology issues. He received both his undergraduate degree and his MBA from the University of Michigan. Colin Price was previously a partner at PricewaterhouseCoopers, where he oversaw a Strategic Change Consulting, a practice of 3,000 consultants working with global clients in managing large-scale corporate transformations. He has a BA in Economics and graduate degrees in Organizational Psychology. Married with one child, he lives outside London.
Reviewed by Azlan Adnan. Formerly Business Development Manager with KPMG, Azlan Adnan is currently Managing Partner of Azlan & Koh Knowledge and Professional Management Group, an education and management consulting practice based in Kota Kinabalu. He holds a Master's degree in International Business and Management from the Westminster Business School, London.
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