I read this book to prepare myself for a salescourse at the company where I work. As it turns out I am no salesman, but the trainer did note that I had a very good insight into the salesprocess. So good, in fact, that he advised me to become a selling consultant for my company instead of a salesman. All that, thanks to having read this book in combination with "The New Strategic Selling" (also by Heiman). If you really want to start selling, you must read this book!

Throw the old rules of traditional sales out the window. Stephen E. Heiman and his co-authors, Diane Sanchez and Tad Tuleja, state in no uncertain terms that to remain a successful sales professional, you need to change the way you view the selling process. They advocate a customer-driven model of sales as the only approach for long-term success. The book includes “personal workshops” to allow you to apply these concepts directly to your sales situation. We ...recommend this book to anyone frustrated by the limitations of product-pitch selling. Note: This book is a revision of Conceptual Selling (by Robert Bruce Miller with Heiman and Tuleja, Warner Books, 1987), which has been updated to reflect the economy of today and tomorrow.

This was another fantastic book by the same people who brought you Strategic Selling. It provides the blocking and tackling of sales situations that fills out the strategic approach of their earlier book.

This is a professional, mature approach to selling that is sadly rare in the profession.

There's no other collection of poets and poetry like this one. It's a continental view of the way a collection of creative minds saw the world at the end of the twentieth century. This book includes poems by some of our leading poets: Dana Gioia, John Knoepfle, Philip Miller, Anne Youngs, Stephen Wright, Glen Sorestad (poet laureate of Saskatchewan), Bill Cowee, Shaun Griffin, Ursula Carlson, Tom Whitehead, Yvette Schnoecker-Shorb,
Paul Dilsaver, Hank Hurley, Tony Clark, Jim Harris, and many others. This is a collector's item that will grow in value.

This book is a decent one for your library shelf. It includes a fair variety of articles, quite often featuring widely known names in the CI field. The idea of "proven" and "strategies" may be a bit misleading however, as some of these so-caled proven strategies were really philosphies, tactics or concepts that worked for a short time but were shown to be difficult to sustain. Witness the recent public difficulties at Procter & Gamble or Daimler Benz for example and you'll understand this.

For those people who read or have seen the CI Review, you'll recognize that these chapters first appeared as articles in that venue. Some of the chapters are now several years old, stale, and the individuals, departments or companies involved have undergone major shifts in their approaches to CI and to the topics of these articles. I should note that this doesn't mean that the information is invalid, indeed, it is helpful more often than not. However, "proven" strategies are enduring... some of the ones highlighted here were "practiced" for sure, but "proven" may be a bit of a marketing stretch. I'd still recommend this book to those individuals new to the field, and those who haven't accessed this material before in its other forms.

As with any anthology, some of the contributions are better than others. But the best case studies in this collection are of real value. In particular, I'd point to the case studies from Shell and other companies that describe how corporate intranets can be used to both collect competitive information from within your firm (sales reps, etc.) and then to make it availalbe firmwide, so that no one gets "blindsided." Any company that's not doing this doesn't understand, as one of the chapters puts it, the overriding importance of CI/Knowledge Management convergence.

I was also amazed by how forthright some of the contributors were, expecially the description of the organizational CI structures at firms such as P&G, Xerox and IBM. I don't know why they're sharing this, but these descriptions are worth the price of the book. Not that you'd want to copy them exactly, but it's vital to know how others organize their efforts in this regard.

And even the more "philosophical" contributions, include Robert Galvin's piece on CI at Motorola, were helpful.

No, it's not a really "how to" book, but it does reveal just how important CI now is to companies in the know, and why others should get onboard.

This book is very well writen. It is done in a well thought out manner and the layout and discussion parts are excellent. It would be good to have a decent handle on recent theology, however. It will breach some answers and conclusions that will need prior knowledge for the reader. Dale Allison does a fantastic job with his argument and ideas. It is a great book for those considering the idea of the Apocalyptic Jesus.

I've noticed that the two books miller co-wrote are better than the rest of the series. Perhaps Leigh should have stepped off of this project and allowed miller to take over. (Kind of makes me wonder why Leigh brought him in to begin with)

Well, after the third book i can rate the book one higher. Maybe it was John Miller or maybe I'm just getting into the character, or maybe i've invested so much time i'm curious as to how the story will end. I think the reason I like this book better was the samurai world. Leigh never makes the mutata or the gairk understandable to the reader, at least with the samuria, we alreardy have an idea what they are like. I hope the last three books in the series Leigh spends time making the mutata understandable.