This book offers a very cliched, narrow vision of supervising people that emphasizes power over teamwork, delegation over coordination. Other advice is very commonsensical - "Make to-do lists," etc. It is not a sophisticated analysis, but rather, the transcript of a superficial one-day workshop.

This book is loaded with practical advise covering a very broad range of key areas including: power; relating with subordinates, superior and peers; managing stress; communications; planning and organizing; directing and controlling; delegation; motivating by enriching the job; interviewing; training; meeting leadership; problem solving; making presentations; team-building; and self-development. There are helpful chapter summaries and exercises. This is a highly useful work, especially for those just getting into the role and also of value to more seasoned supervisors. Reviewed by Gerry Stern, founder, Stern & Associates, author of Stern's Sourcefinder: The Master Directory to HR and Business Management Information & Resources, Stern's CyberSpace SourceFinder, and Stern's Compensation and Benefits SourceFinder.

A nice coverage of the proud history of a local area. Written in a lively and altruistic prose, Martin carefully regards the many aspects of her hometown. However, she has a peculiar habit of occasionally trailing off in ellipsises. A must read if one is a resident of Dothan, AL.

Consider the following statement from page 256. Here's some "early lessons" from the "new economy":

Dot-com startups as well as clicks-and-mortar strategies can be viable for B2B for B2C ecommerce if the applications leverage Internet technologies AND a marketplace strength.

Aren't you glad you bought the book? You ALSO need a marketplace strength to be successful, not just the Internet stuff. Kinda makes you wonder, doesn't it?

This text has a tendancy to give misleading information or entirely incorrect information. Even in the most basic concepts, the authors misuse terms or create terms used nowhere else in the IT industry. The authors relay their lack of understanding for basic computer concepts in this supposedly 2001 updated edition.

As an example for those who are literate in IT, the authors make statements such as "virtual memory is used only on larger computer systems". Got a 6 year old computer running MS Windows? You've got virtual memory.

If you wish to learn about IT, please find another book written by authors who understand the field, not business professors.

I am finding this book as an extremely useful reference tool for writing my senior thesis at Rutgers University (NJ) on the Internet and B2B transactions. I find it very easy to read and useful, and some of the case studies are very interesting and helpful. Some of the other buyers don't seem to think the book is worth its price but I STRONGLY DISAGREE WITH THEM. I believe the book is worth its price.

The title of the book has been lifted right out of Plumtree's Book in Canada "Beyond the Bottom Line" concerning management practice in the Canadian Public Service - shame on you. All-be-it the book here isn't bad.