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The Bad - The book has not been updated recently, so there is no information on integrating software into your learning process. He does not present any methods for learning scripts. He does not present any information on how to learn syntax, so I had to come up with my own method of learning sentence structure. I also don't agree that newspapers and magazines are good learning materials for beginners. When I tried it I was learning words like parliament, political party and leadership when I still didn't know words like rain, sad and river. I found that children's books with a reading level of 7-11 were much more useful. He should have provided tables with lists of common nouns, verbs and adjectives. Considering that 60-70% of everyday language consists of 400-500 words, it would have been a good idea to include common word lists.
Having said this I wish I had bought this book before I started learning Bengali. I wasted a lot of time trying to learn without any method or plan. You can get a lot of ideas from Farber and then use his suggestions or modify them to suit yourself.
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I found this book enjoyable but not as good/entertaining as other books I have read about sales/customer relationship. How to be a Rainmaker, by Jeffrey Fox and the Little Book on successful selling by Brian Tracy are two sales-related books that I got more out of and thought were easier to read.
This book does have its good points though.
1) I thought Chapter 3 on customer feedback was very well done as most sales people and their companies don't focus enough on this element.
2) Chapter 4 was about customers telling people how to sell and
3) Chapter 5 was some good questions to ask yourself as far as customer service goes.
They key to getting long-term value out of a book like this is to practice what you read essentially. The book is only 120 pages long and is very easy to read. Whether you are in sales or not you are selling everyday. You sell yourself to your family, friends, co-workers, etc. You are creating an image in that person's mind of what they associate you with (pain or pleasure).
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