I laughed out loud-which I never do-while reading this book. Whatever your age or work experience, you will be able to appreciate and relate to aspects of Mark Thornton's experience in his job. I was relieved to laugh at the absurdities of work life that can frustrate me. I also appreciated the solid, sobering excerpts from other smart authors.

I think you've been watching too much of the X-Files! Paranoia is an unfortunate side-effect. The book is NOT by a TQM sympathizer-it completely makes fun of silly management initiatives. It's not sneaky--it's BRILLIANT!

This book can be read on many levels. From its unusual layout complete with artistic gems in the margins, to the well researched literary allusions peppered throughout, it's quite an experience. The writing requires a someone delicate read - otherwise much of the subtle nuance could be glossed over - there are many hidden treasures in this book. I have an advanced degree in literature, and I would hold this up there with some of the better things I've read recently. It really captures the zeitgeist of the 90's workplace, as well as the angst-ridden humor of young corporate Americans.