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For those frustrated managers who have had just one too many management consultants imposed upon them by paranoid executives.......
For those paranoid executives who feel they need to hire the "latest and greatest" consultants to stay ahead of the competition.......
.....You must read this book.
Written by two staff editors of the economist, this book reveals the charlatanism surrounding the management consultant industry, and how the growth of the industry has led to the imposition of new management techniques which may be entirely irrelevant to the enterprise, its workers, and the shareholders. The prose is what you would expect from The Economist - pragmatic, and easy to read.
The conclusions are straightforward and hard to ignore.
As one of the senior Editors at The Economist warned the authors while they were writing the book: "You know what worries me about your book about management theory: that you'll talk to all the people and read all the books; that you will detail all its incredible effects - the number of jobs lost, the billions of dollars spent, and so on. And you won't say the obvious thing: that it's 99 percent bullshit. And everybody knows that" (from the prologue).
Indeed, if everybody read this book, his statement would ring true
In particular, it exposes:
1. the unnecessary promotion of business and management 'jargon'
2. the excessive tendency towards pursuing the latest 'fad'
3. the reluctance to look beneath the surface of ideas or concepts, in order to analyse them critically.
Aptly titled "The Witch Doctors", this book lifts much of the
facade from the management advice industry, providing a reasoned
evaluation of 'the workability factor' underpinning key management theories.
The book contains 14 very interesting chapters, but perhaps the
most insightful are the following four:
Chapter 2: The Management Theory Industry
Chapter 6: Knowledge, Learning and Innovation
Chapter 9: The Future of Work
Chapter 10: What Does Globalisation Mean?
Although written in 1996, this book retains much of its currency and relevancy at the beginning of the 21st century. It won the Global Business Book Award in 1996 for the best book written about strategy and leadership, and received high acclaim from the Journal of Business Strategy, arguing that it was "possibly the best-written business book of (its) decade". Even Harvard Business Review considered it "a worthy contribution" noting that "it is broad in its range of information and insights".
Perhaps its highest endorsement, however, comes from Rosabeth Moss Kanter, Professor of Management at Harvard Business School, and herself the author of a number of very good management and business books. She says "Read it before buying any other book!"
To the ordinary reader looking to gain relevant insights into the world of management thought, this book is an ideal tool. It is written in an easily accessible style, and doesn't necessarily require the reader to absorb it from cover to cover. Genuine insights can be gained by reviewing individual chapters in isolation.
Along with "Dangerous Company" by O'Shea & Madigan, and "The Lexus & the Olive Tree" by Tom Friedman, "The Witch Doctors" is arguably one of the most insightful business books to be released in the past 20 years.
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Micklethwait and Wooldridge offer a fairly conventional answer to that question, based largely on new technologies -- especially the railroad -- requiring vast amounts of capital, the advantages such large firms derived from economies of scale, the emergence of limited liability that made it practicable to raise large sums from numerous passive investors, and the rise of professional management. Readers familiar with the work of business historian Alfred Chandler will find relatively little new in this part of the story, although Micklethwait and Woolridge's treatment has the advantage for generalist readers of being considerably more accessible than is most of Chandler's work. Instead of offering any novel historical analysis, Micklethwait and Wooldridge's principal potential contribution (albeit one they failed adequately to realize) is the normative thesis to be derived from the historical account.
In their introduction, Micklethwait and Wooldridge's lay out a claim that will be familiar to readers of Michael Novak's work (surprisingly, however, they seem unaware of his seminal work). Like Novak, Micklethwait and Wooldridge argue not only that the corporation is one of "the West's great competitive advantages," but also that the number of private-sector corporations a country boasts is a relatively good guide to the degree of political freedom it provides its citizens. (xx) Unfortunately, this insight goes nowhere.
The normative claim is entirely plausible. The rise of modern corporations did more than just expand the economic pie. The legal system that facilitated their rise necessarily allowed individuals freedom to pursue the accumulation of wealth. Economic liberty, in turn, proved a necessary concomitant of personal liberty-the two have almost always marched hand in hand. In turn, the modern public corporation has turned out to be a powerful engine for focusing the efforts of individuals to maintain the requisite sphere of economic liberty. Those whose livelihood depends on corporate enterprise cannot be neutral about political systems. Only democratic capitalist societies permit voluntary formation of private corporations and allot them a sphere of economic liberty within which to function, which gives those who value such enterprises a powerful incentive to resist both statism and socialism. As Michael Novak has observed, private property and freedom of contract were indispensable if private business corporations were to come into existence. In turn, the corporation gave liberty economic substance over and against the state. Regrettably, after laying it out, Micklethwait and Wooldridge fail to pursue this thesis. Instead, their book lapses into a rather sterile historical description.
Although Micklethwait and Wooldridge do indeed provide "a short history of a revolutionary idea," their book is remarkably comprehensive as it traces the evolution of commercial structure from merchants and monopolists (3000 B.C. -- 1500) through imperialists and speculators (1500-1750) and the "prolonged and painful birth" of the limited-liability joint-stock company (1750-1862) before shifting their and the reader's attention to the rise of big business in America (1862-1913), the rise of big business in Britain, Germany, and Japan (1850-1950), the triumph of managerial capitalism (1913-1975), and what they characterize as "the corporate paradox" (1975-2002) before examining "agents of influence: multinationals (1850-2002) in the final chapter. All this, and done very well indeed, in less than 200 pages! For those interested in further study of any/all of the periods and subjects they discuss, Micklethwait and Wooldridge provide an exceptionally informative "Bibliographic Note" section, followed by all of the footnotes in which additional recommendations are included.
Congratulations to Micklethwait and Wooldridge on what I consider to be a brilliant achievement, one which combines scholarship of the highest order with narrative skills worthy of Austen, Thackeray, and Dickens.
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By showing both sides, A Future Perfect can help people to understand other involved parties or at least encourage them to cross limited horizons, thereby fostering objective discussions about our mutual future.
The authors cite interesting examples and base their arguments on economic theories without turning to a business language that might be hard to understand for a non-MBA reader. It's not a book that will teach you all you have to know about globalization or offer the magic bullet but it allows you to understand the forces (technology, capital & management) that drive globalization and why the term globalization is a welcome scapegoat for mismanagement, regulation and corrupt politicians.
"Future Perfect" also has lots of anecdotes , but somehow it feels like these anecdotes fit into an intelligent discussion, rather than being part of some breathless voyage of discovery like in Friedman's book.
Another difference is in coining of new terms. Friedman has a tedious list of terms like DOSKapital, glocalism etc . Micklethwait and ALdridge also coin terms. But more often they borrow refreshing terms from other authors and thinkers - and the result is much better. This also means that these authors are able to draw on the history of ideas , especially since the Enlightenment. And they do so by making these ideas extremely germane to the current discussion.
For instance, one of the great examples in the book is that of John Maynard Keynes who went from being an unmitigated free-trader to a proponent of protectionism and back to free trade again. This short but brilliant biographical sketch helps illustrate how fickle the world of ideas can sometimes be, and how the pendulum can swing in the other direction. This is to remind the "inevitability" school of thought that politics and local issues matter a LOT. Technological determinism is but a small part of the story. Globalization is not irreversible. Globalization appeared irreversible earlier too, and it was reversed quite easily by protectionst barriers and World Wars.
Also Micklethwait and Aldridge are too wise to indulge in the kind of exaggerated dramatization Tom Friedman indulges in. For instance, based on Intel's reluctance to enter France because of its restrictions on encryption technology, Friedman rushes to say - If France were a stock , I'd sell it. I am sure that if Micklethwait had dealt with the same question, he would have reached the more correct conclusion - yes, Intel's aversion to France is a problem for France, but not as big a problem as the technological determinists would have it.
This book examines almost every aspect of globalization critically. Is electronics responsible for the volatility of short-term capital? Yes and no. Is geography irrelevant in the global world? Yes and no. Is American culture really riding roughshod over local concerns? Yes and no. Is it really a winner-take-all world? Yes and no. And so on.....
Ultimately , for good understanding , you have to quantify, no matter how imprecisely. How interconnected are we really through trade? If Asia vanishes overnight, what effect will it have on the US economy? Once you start asking these questions, you reach a nuanced and mature understanding. Yes, trade as a share of GDP is rising. Yes, more globalization should mean more worldwide specialization and exchange, that is , more trade. Still there are important limits to this process, and domestic economies will remain extremely large. This book engages in this type of illuminating analysis , and does not rely on mere storytelling.
The book also spends lot of time addressing the critics and the sceptics of the globalization process. This is in contrast to Tom Friedman's book where his only (facetious)answer is something like - "Okay, the electronic herd is coming, if you don't heed its demands, you'll pay a heavy price".In this book, inequality, rich nations versus poor, shortterm capital flow versus capital controls, cultural hegemony versus cultural plurlaism - these are issues that are discussed in wonderfully more sophisticated fashion. The sceptics are met head on. Intelligent scepticism is countered. Stupid scepticism is dismissed. The authors offer their own answers and solutions, but they are wise enough to discuss all the caveats.
Also I haven't been able to spot any glaring mistakes in analysis in this book. As opposed to Tom Friedman's book, where he sometimes hopelessly mixes up chains of reasoning. For instance, Tom Friedman's book makes a weird connection between the winner-take-all phenomenon , and the fact that real incomes at the bottom are falling. Surely, technological change , and the resulting fall in demand for unskilled labor, is the strongest causal factor behind the falling wages. The winner-takes-all phenomenon can at best be a secondary factor. Micklethwait's book doesn't suffer from these kinds of bloopers.
Ultimately a good book, a complete book as far as coverage of topics go, and also entertaining reading.This may be the best book in its genre.... After reading this book , I am now terribly eager to read their earlier book about "Witch Doctors" .
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