WOW! what can I say? Becoming the best is an amazing book. It is a story about a company that receives its end year financial report. There has been absolutley no profit made. The managers all get together in a meeting. They try to question what has gone wrong. Yet no one has the answer, they begin to blame each other. The Director, Neil is just one excellent charactor-the kind of boss we would all love to become-full of passion, determination and has an excellent working relationship with all of the employees. One subject pops up, one of there biggest customers, BNT has received so many errors on invoices etc. by the company. BNT make up two thirds of the company's profit. BNT then decide to withdraw their custom. This causes havoc for everyone. There are rumours about the comapny shutting down and people losing their jobs. Neil has a dream "to become the best better than everyone, if everyone was the best at their job than this would be one damn company" he says. As the story unfolds, Neil and his team begin to find answers. They never knew the problems existed. An amazing and refreshing book. If you are a dirctor, manager or employee you must read it. What a story! You will regard your manager's problems as your own. It gives you drive, passion and motivation. Brilliant!!! Well done Barry Popplewell