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The book makes the central point that "The real work of leadership is embracing uncertainty," that the defining mark of a leader is confidence with uncertainty, along with the ability to acknowledge it and deal with it. The authors present a detailed recipe for anyone seeking to enhance their ability to manage and exploit the uncertainty that often precedes change or destabilization.
The core of this book by Philip Hodgson and Randall White is a taxonomy of personalities that "enable" and "restrain" organizational change. Most of us will be able to quickly spot ourselves (and other key people) on their list. There are Mystery-Seekers, Future-Scanners, Tenacious-Challengers, Exciters, Simplifiers, Wet Blankets, and Muddy Thinkers, among the many. Case examples are provided for each type, along with recommendations about how to deal with them and take advantage of the possibilities that they offer. The book provides specific suggestions on how to grow into an "enabler" of productive change, aong with ideas about how to handle the restrainers.
The book is written in clear language and format, its terms are well-defined, and the style is very accessible. It is the kind of book that could serve as a quick reference whenever things bog down or get strange.
For anyone who thinks that this is a "slam dunk" answer, let me assure you, it is not. Most people in leadership positions CANNOT deal with uncertainty. They avoid it by focusing on "business as usual", what is known and familiar. This is the path to trouble in a world where technology and marketplace pressures are demanding something different and much better than business as usual.
In these conditions the work of leaders is not to follow the tried-and-true path, but to create the path forward in a world of "what-ifs".
Leaders capable of doing this can be identified. In fact, most of "RELAX it's only uncertainty" is devoted to describing what these leaders think and do. The authors identify eight characteristics of such leaders, including: Having a curiosity about what is not known, Tolerating risk, Gathering ideas about the future, and Simplifying information. This description is tremendously valuable because it enables anyone to spot this kind of leader.
The authors make this even more practical and useful. They identify behaviors indicative of each characteristic. For example, a forward-looking executive seeks out information about the future, formulates hunches or intuitions about future developments and listens constantly for "faint signals" of these developments. A list like this can be used to assess how strong or weak a leader is in a particular area and to coach and develop her/him to a higher level.
"RELAX it's only uncertainty" points out eight factors that block a leader's ability to deal with an uncertain future. One is a preoccupation with the past that is known and familiar.
This book is a "wake up call" and guide for anyone concerned about the future of their organization. Organizations with leaders like the ones described here are much more likely to be successful. The others are heading toward tough times.
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"Her poetry [is] at once extremely sensual and politically direct...a kind of public love-poetry that [comes] closer...to expressing the passion of Nicaragua than anything I ever heard." --Salman Rushdie, The Jaguar Smile (Penguin, 1987)
"Her lessons in eroticism and her deeply engaged social conscience and her feminism, her historical perspective and her personal, passionate imagination have marked her poems with the indelible hand print of originality." --American Book Review
Belli's voice is passionate, lusty, sensual, tender, and politically aware. Many of her poems are woman-centered; she writes about menstruation, pregnancy, childbirth, physical love, and pride in being a woman. Many poems deal with the Nicaraguan revolution and its aftermath. One of the best poems in the collection, "The Dream Bearers," is a prophetic poem of hope in which Belli celebrates those who dream "not of the world's destruction, / but of building a world of butterflies / and nightingales." Also memorable is "Conjunction," in which Belli reflects on the women writers of past generations. This is a fine collection of poetry that I enthusiastically recommend, particularly to those with an interest in women's studies or Latin American literature.
And to those who should have the good fortune to meet the author (as I have), please take the oppertunity. He is an extremely helpful, considerate, and supremely intelligent fellow.
-Brett MacKellar
U.S. Army, GVSU Alumn
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Think about it: You can see where you want to go...you know what you must do to get there...and you are confident of your abilities. So your upward journey within the organization begins. Just as Dorothy saw the distant glow of Oz, you see just as clearly your own destination. It excites you, it inspires you, and you begin to think about how wonderful it will be to get there. As you carefully ascend, you encounter what seems to be a pane of glass. Your face is flush against it. You can still see your destination above you, so near and yet so far. You have hit the "glass ceiling." Now what?
The authors organize their material within eight chapters whose titles correctly indicate the sequence of their analysis:
The Ceiling and the Wall: The Double Barrier to the Top
Up or Out: How Women Succeed, How They Derail
Perception Is Reality: The Narrow Band of Acceptable Behavior
Lessons for Success I : It's Not Enough to Work Hard
Lessons for Success II: It's Not Enough to Work Smart
Breaking the Glass Ceiling: Making It to General Management
Hitting the Wall: Facing Limits, Finding Alternatives
The Future: Can Women Make It to the Top?
Where Are They Now? According to the authors, they are encouraged by two trends: the development of a new "business imperative" which requires organizations to utilize fully all of its human assets, and, the renewal of "legal and legislative pressures." The former is best understood in terms of enlightened self-interest; the second is best understood in terms of the threat of litigation if prevailing laws against gender discrimination have been violated. Whatever it takes. The authors observe: "While there is still a long way to go, progress is being made. Some have broken, or at least cracked the glass ceiling, while others have found ways around it. All have treated the last several years as a learning experience and have applied their own advice in facing the challenges of pioneering women." The "business imperative" as well as "legal and legislative pressures" may have done much to eliminate the "glass ceiling" within organizations. Well and good. But a significant challenge remains: To remove it it, also, from within the minds of those who have been its victims.
Breaking the Glass Ceiling (bold face) helps us to measure what has been accomplished since 1987 when it was first published; 14 years later, it reminds us of what remains to be done.
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Do you act intuitively and act decisively? In the world, everything is changing so fast that you can't always control your own destiny, let alone feel confident enough to lead others through seeming chaos. This book demonstrates how you can become at ease with change and how you can analyze your own strengths so you can deal with ambiguity.
Aspects Covered Include:
The real work of leadership
Damaging illusions from the twentieth century
Motivation by mysteries
Risk tolerance
Polishing your Personal radar
The 8 Enablers - find out which type
of enabler you are.
Mystery Seekers - I started to highlight a ton of this area and figured
I must be a mystery seeker.
Risk-Tolerators
Future-Scanners
Tenacious Challengers
Exciters
Flexible Adjusters
Simplifiers
Focusers
However, you might have qualities of a Restrainer/ There are 8 Restrainers. I'm more than likely part "Detail Junkie." These are negative and overplayed sides of enablers.
Do you have trouble with transitions?
Are you unmotivated by work?
Do you fear conflict?
Can you put all the pieces of the puzzle together. What are
the signs of a "muddy thinker."
How can you communicate more effectively.
Are you hooked on detail?
Do you focus on the here and now or do you see the future?
Do you long for the bygone days?
My favorite section was the Enabler Section on "Mystery Seekers." It is a section that explains how this type of enabler gets energy from not knowing. They might even appear strangely happy when things don't work out perfect the first time. When writing recipes, this was true, because then I could test the recipe again! Ha!
"Imagine that everything was attractive. Imagine that the more you didn't know, the more you wanted to know. Imagine that maybe wanting to know was too weak a description, there was a hunger to know what drove you from whatever eles you were doing and pushed you to continually make further inquiries about the things you didn't know. Imagine insatiable curiosity. You are a Mystery-Seeker." pg. 30
More than likely, the "risk tolerant" segment is highly relevant right now. These types are not hampered by insufficient or ambiguous data.
I think that the best way to use this book is to highlight your own qualities or areas you want to work on. I don't see why you can't be a bit of all 8 Enablers. It is like being a personality type with elements of each. I don't think anyone can be a specific type, but can be a combination and then certain aspects will be highlighted and more obvious.
Complex at first and I thought this would be over my head, but once I started to read it became much clearer to me. I think you will enjoy this book if you are a business leader or just want to analyze your own qualities.
In uncertainty, there is certainly room for change. ;>