I am studying Bussiness Administration at the Universidad de los Andes, Santiago Chile. The thing I liked the most about this book is it's great amount of examples aplicable to all scenarios, including our Latinamerican environment, and the chapters' content, follows a practical and logic sequence. I strongly suggest that the author should publish an addendum to be sold separately, with his best advice on the solution for the problems-cases proposed at the end of each chapter. It is amazing how important is the human resource, professionally managed, for modern and successful organizations, even in Latinamerica, where due to low foreign and local investment and high unemployment there is a surplus of qualified professionals.