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It is easy to read and fast. The topics are arranged from A to Z with a one page snap shot of the "answer" to business question and organization issues. While other books attempt to help you understand everything from your inner business self to business lessons through the eyes of a piss ant (remember those who can't do teach, or in most cases write books on the subject), Townsend's book should be considered the manual. Be ensured that if you follow these simple practices your company will be on the way to the top 100 (the company I work for lives by this book and we are ranker number 5 by Fortune this year, our first year under review).
For those fortunant enough to be stepping out on your own, this book is a reminded and a refresher for you to being successful. Interesting that a book writen first in the early 70's then updated in 85 still holds so true for today, ie not a business fad book. After all the bible is still on the best seller list.
Good job and thanks to Robert Townsend.
Terril Perrine
The sections on PEOPLE, TOO MUCH, LEADERSHP, MISTRESSES, FIRING PEOPLE, AND INCENTIVE COMPSENSATION are classics which remain as useful today as in 1970. You would never know that this book is almost 30 years old.
When I have a difficult management or people problem, I review the relevant sections for a grounding in common sense. I have tried to order a copy for each of my employees, but it is out of print. Let us hope that Robert Townsend puts a few updates on this commen sense book and saves more business folks from themselves!
HINT! HINT!
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More to the point, why should today's twenty-somethings commit their energy and talents to companies run by down-sizers and up-braiders?
The author of a 25-year old business bestseller attempts to answer these questions for a teen- and twenty-something generation in The B2 Chronicles: How Not to Butt Heads with the Next Generation, by Robert Townsend.
A quarter century after penning the best-selling Up The Organization: How to Stop the Corporation From Stifling People and Strangling Profits, former Avis Rent-a-Car CEO Robert Townsend directs his message to tomorrow's instead of today's CEOs.
The book starts with a cosmic computer crisis looming. Seventeen computer whiz kids have intercepted a secret nuclear destruction scenario formulated years ago by the world's superpowers. The protagonist Crunch (author Townsend's persona) agrees to help save the world.
Crunch opens a storefront in San Pedro, California, and advertises for teenagers to help "test pilot" new virtual reality games provided by game manufacturers. Woven in with this plot is Crunch's theory about energy and how it is allocated to tasks. A computer program called QuoVadoTron, which made him and his young whiz kid associate Dooley Stepnowski rich, measures a company's energy level on a daily or weekly basis, over twenty degrees of energy from "Fetchwork 0" to "Stretchwork 10." The fictional software can project how management decisions will affect employees' level of commitment and thus, what level of energy they will devote to meeting goals and objectives. If you get the feeling this book is hard to describe, you're right. But I know of at least one CEO who might get it in a flash: T.J. Rodgers of Silicon Valley's Cypress Semiconductor.
From QuoVadoTron, the story wanders to other games invented by young Dooley. Each game requires an assistant, and each assistant is obtained by having a contest and hiring the winner. Everything is a game, every action and decision is a spreadsheet entry that has potential consequences for the future. At the end of a successful game, all hands celebrate.
Ther'e a fish story, some health food advice, an emphasis on play, enjoyment of literature and music, and some light moralizing, all delivered in Townsend's Brautiganesque plain style.
The common thread is that work ought to generate high energy levels. If it doesn't something can be done about it. Namely, hire younger people whose energy isn't spent, assuming that smart kids of today will have a reason to work tomorrow.
Some ideas which come out in this crazy quilt of song lyrics, stories and management theory:
-Universal downsizing-- no organization or institution should have more than 250 members;
-Bureaucrats have their function-- everyone should learn to tap into government and get money out for their favorite causes;
-For disadvantaged youth, it's hard to top the education and early retirement benefits of a military career;
-Good grades in school and having fun are not mutually exclusive;
-There's a strong connection between education level and living well, assuming your past life has earned you a rich present one.
Is it too much to expect a generation weaned on Beavis and Butthead to read this book? Maybe. But Robert Townsend's head and heart are both in the right place. Most of what's worthwhile tomorrow will be accomplished by people born after 1970. They should read this book, then pass it along to their elders.
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You can dip into it at any page - it is an "alphabet book" - 1 entry for every letter of the alphabet. It has some great ideas, is very funny and is very readable.
The edition I read also had a special guide for women in the workplace. Although I am not a woman (- but then neither is the author), I found this section also very helpful and inspiring.
Although I have already read a borrowed version, I am currently here at Amazon buying a personal copy for my collection.
It is not on my "Great Books of All Time/Desert Island" list, but it is on my next-ranking, "Very Useful Books" list.
Basho
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I picked up this book again many years later, and read the vignette called "Chairman of the Executive Committee." This is a title you give someone when you boot him upstairs, in preparation for retiring him. It's a nice-sounding title, it appears to be powerful, and in practice it means nothing.
Reading Newsweek Magazine one day, I happened to notice that Katherine Graham had been dubbed "chairman of the executive committee." I made a copy of that vignette from Up the Organization and mailed it to Ms. Graham (care of Newsweek), and asked whether she realized she had been booted upstairs to the holding pen. The note must have struck a nerve; I got no reply.
If you work in a corporation, you will enjoy this book, as long as they don't make you chairman of the executive committee.
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Then in the 90's, I were so happy to find Further Up The Organisation, an updated version of the one I lost and I bought 2 copies. So far I have only worked for 2 organisations during the last 14 years but have received 6 promotions so far, now already the Chief Executive since 1995 at the age of 32. Thanks to Robert Townsend.
The books offer solutions on various subjects at work, but more importantly stimulate the readers to agree or to disagree to the ideas and prompt them to think or re-think how and why they are doing that way.
Until a few years ago, everytime when I was in a bookstore, I would go to the relevant section to look for further updates of the book.
The publisher should re-print the book and sell them again.