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This book was good to read too and I am using it at my job and fixing some of the problems we've had with WINS and VPN based on what I learned. Great book and best study guide for the test.
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The key principles of the book are closure, commitment, respect, responsibility, communication and speedy resolution. I won't go into depth about the principles but most people don't understand, including myself before I read this, how each contributes to an organization's overall success and "social capital."
What the authors are trying to do is get companies to apply their "Trust Model" and the result is, in their minds and mine, that an organization will end up with a competitive advantage over their competitor.
I found the book to be quite similar in many regards to Abraham Maslow's hierarchy of needs at times since one of the goals is to help employees in attaining "self actualization" where their aspirations and sense of contribution occur.
The models' goals, to list a few, include (1) increasing group intelligence through communication (2) increasing creativity (3) making people feel passionate about work (4) creating synergies and (5) getting everyone focused on a common goal.
SENIOR MANAGERS OR ASPIRING MANAGERS! BUY THIS BOOK! This book, along with Peter Drucker's The Essential Drucker, are where I would start to create a better managed, more efficient business.
It is my belief that just about everyone has a passionate desire to contribute. We have a hunger to be a part of something bigger than ourselves, especially when that something reflects and amplifies our inherent values. That is what this book is about. Creating the organization that everyone loves to work for and that the best talent flocks to. If anyone wants some other good business books just e-mail me.
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This is the diet book that the USA has been waiting for but too few persons seem to know about it -- yet. It is scientifically accurate and the conclusions of the authors are sound. It is proof that eating for improved health and fitness need not be boring. Indeed, the day after I received the book, I prepared the mango/black bean salad to rave reviews and no leftovers.
The message is not new: We need to increase the fruits, veggies, and whole grain foods in our diet, and to decrease red meats, sodium, and sweets. Although the target audience is those with hypertension, nearly everyone can benefit from accepting the book's challenge to try the DASH diet for two weeks -- and for a lifetime. The fact that the authors go beyond the science and present imaginative, delicious recipes and menus is a definite strength of the book.
A salute to the authors for this timely book!
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RE: Footworks II, The Patient's Guide to the Foot and Ankle
Footworks II is a welcome addition to my medical library. As a family practitioner for nearly 30 years, I regret not learning and applying the principles in Dr.'s O'Connor and Schaller's book earlier in my career. I highly recommend this wonderfully clear, practical work on the foot and ankle that is appropriate not only for patients and physicians, but also for parents, teachers, and athletes.
They cover Windows 2000 TCP/IP from top to bottom. WINS, DNS, DHCP, RRAS, IIS, routing and network devices. Its all there, and its filled with little known factoids that makes me want to keep reading and have another "aha!" experience.
This book also was the major reason I passed the Microsoft 216 exam so easily. Although I didn't buy it to pass the exam, they seem to cover all the material that the exam covered. A nice bonus. I wish they made the book longer, because I'm sure they could have said a lot more that I would like to read about.
This book isn't for beginners, but neither is Windows 2000. I think once the reader is ready to manage Windows 2000, they'll be ready to get the most out of this exceptional book.