This is a book for those who want to be prepared but made the mistake of thinking this book would help. The author has a firm grasp of the obvious and of how to type, pounding the obvious into the readers head until they are effectively moot points. Their is little structure to the book. Information is presented in long paragraphs which ramble around the information until the reader gives up and moves on to the next paragraph. Clear thoughts and segues from one topic to the next are as endagered in this book as Snickers bar in a Systems Administrator's cubicle. While the author seems to know his subject the reader has to work at gleaning the useful from the long winded.

The four redeaming qualities are: 1. Most of the information you want is in there, somewhere. 2. The appendices. 3. The Self Test Software self test CD. 4. The plug of Amazon.com on page 166.

This book is great! It gave me all the insight I needed to get through the Microsoft Exams. Told all of the "tricks" necessary to pass these difficult exams! Two thumbs up!