Used price: $33.25
Buy one from zShops for: $73.65
Used price: $5.25
Buy one from zShops for: $14.00
Used price: $105.55
Buy one from zShops for: $105.55
The chapters on management support of QFD are good, but not as helpful to someone trying to bootstrap QFD techniques into a organization. I don't believe that one must have much top management support in a larger organization in order to introduce QFD - a more realistic approach would be to use QFD on a succession of more tractable, smaller problems below senior management levels, then gain support from on high. I suspect that there may be some "axe grinding" in the book as the author apparently makes a living out of QFD consulting.
What would be really useful would be a resource on actual QFD case studies, even if the authors scrambled the importance weightings in order to protect any organizational secrets. In particular, I would like to see case studies as applied to more common services such as public education (imagine the utility of coming to agreement on that subject!) or company-level and department-level charters related to items such as Deming's 14 points, TRIZ, Taguchi robust design or DFSS. These subjects are fodder for true "design reuse". I would also like more discussion on cultural issues and QFD ... I find that these are issues for the determined and focused QFD student.
The QFD Handbook is also a surprise because its contributors are among some of the most respected practitioners in the world. These experts provide insight into the integration of many Quality Improvement tools into QFD. The result is an approach that provides guidance to the concurrent use of these tools which, when used in the proper context, produce an output far greater than QFD alone.
In addition to the text, facilitating software is included. QFD/Pathway provides exactly what it says, a pathway through the planning and performance of the QFD process. If one considers the knowledge base provided by the book's contributors alone, it is an excellent buy. When one adds in the software, it is invaluable.
A note: Don't bother to read the synopsis on the back of this book -- it isn't an accurate portrayal of the main themes or struggles of the book.
I do believe that other Peace Corps writers (such as Thomsen in "Living Poor") allow their experiences to change and influence them. As Moran says in his introduction (excerpted above in the Editorial Reviews), he doesn't think that the PC really changes people, but rather dramatizes their flaws. I believe this viewpoint of his is a result of the mentality he had going into the experience-- he seemed to have been dissatisfied and somewhat lonely in his American life, and was seeking an escape in a somewhat strict and self-righteous way that didn't allow for him to be changed by the culture around him. Ultimately, I'm sure he did change, as we are all changed by our experiences, but don't expect this book to be a telling of how those changes occur. It's simply an interesting read about two years in an expatriate's life, but its honesty and the adventures contained within it will be captivating nonetheless.
Used price: $104.95
Buy one from zShops for: $104.95
If you're buying it, most probably you have to. Ask your professor to find a more current edition, but one that's as interesting and easy a read as this one, and you'll do fine in your Eco class!
Used price: $1.93
Collectible price: $11.18
Buy one from zShops for: $1.95
Used price: $52.34
Buy one from zShops for: $50.49
List price: $14.95 (that's 30% off!)
Used price: $5.70
Buy one from zShops for: $10.39