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And help it has. The book contains tips, tactics, and strategies for negotiating. And importantly for me, it contains tips for countering tactics used by others. I've recognized a large number of these tactics in my own life in just the past few months.
To be critical, the book does have some issues. Most of the examples are in a salesperson-buyer context. Sof if you are not a salesperson or buyer in the strict sense you'll find yourself transposing the examples to something more relevant to you.
Also, the book is organized in an odd manner -- alphabetical order. While useful for an index and looking up information, it would seem that there would be a better organization for the material. For example, what if you were reading a book about American History and it was organizaed not in chronological order, but in alphabetical order. Odd, but not a huge problem.
This is a good book that has valuable information for many different people. Recommended.
Many of the MNCs use this book for their senior managers to learn new skills - so it works.
At twice the price, this book is definitely worth buying.
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