I m the new Director of Quality Assurance in a non profit children and family organization. The clarity and learning points and practical application of TQM principles in this book are exceptional. The book compares and contrasts many of the old traditional means of doing business, with more efficient and reliable, measureable means to quality management. I particularly like how the whole process of TQM is considered when comparing Japanese and American practices back in the 1980's when it became obvious for American businesses to re-examine their practices. The quality products of the Japanese were a result of using TQM princples. The books states that for every dollar we spent on prevention we spend $100 fixing problems. If all agencys did business with prevention in mind with TQM principles, many hours of headaches and problem solving would never occur, quality services, increased financial utilization, staff ownership and efficient operations would develop. There are 7 key points to developing TQM in your organization. Utilizing all seven ppoint are explained and key learning points in each chapter help capsulize each key point. I also liked the self-audit at the end of the book to help me understand where our TQM focus must be directed. Offering quality services from the onset of service delivery means fixing the problem before the problem occurs is the premise for TQM. This book capsualizes the need to and provides clarity to apply the TQM principles for the beginning organization and the seasoned or grinding organization looking for a new efficient means to manage. There is no one way to organize TQM in any agency, you have apply what works for your organization. This book has helped me conceptualize and provide evidence for the need to change and practice TQM principles.

Bonhoeffer exposites the Genesis account of creation with clarity and thoroughness. One thing is for sure: Bonhoeffer sticks to Scripture in structuring his theology of the creation and fall thereof. A fan of Bonhoeffer, I find the book wordy at times, but a must-read for any study of the Genesis creation account.

The fourth volume, "Discipleship" in the Bonhoeffer works series is an outstanding representation of not just Bonhoeffer the theologian, but Bonhoeffer the man as well. The fresh translation brings back to life the passion with which this man of God lived his life. Bonhoeffer viewed the church of his day as falling away from the teachings of Jesus, but within the pages of, "Discipleship", he writes of what is necessary of the Christian, in order that he or she may be true disciples of Christ.

This entirely new translation is a part of the Dietrich Bonhoeffer Works, the 17 volume critical English Edition being published by Fortress Press. It is based on the text of the German critical edition, the Dietrich Bonhoeffer Werke published by Guetersloher Verlagshaus. Each volume in this new English edition provides the best available English translation, correcting errors and omissions in previous versions. An extensive introduction to the text especially for the English-language reader provides the historical and theological context necessary to understand Bonhoeffer's written legacy. This new edition will become the standard edition of Bonhoeffer's writings for the nonspecialist and the scholar as well, superseding all previous translations.