This book has the potential to revolutionize teaching by conserving the best advice for teachers and parents who feel the need for guidance that does not recommend despair or surrender to whim or impulsive action but provides daily strategies and methods that embody high principles with the utmost respect for students and those who work with them in building not just a basis for learning but a basis for the best in cultured, civil, courteous behavior. One example: when confronting a mess of papers, pencils, or wrappers on the floor or elsewhere, one doesn't say, "What a slob hath wrought! Or something similar. One says instead: "This mess needs to be cleaned up." Possibly with an offer to help. A book of tactics and strategy for tactful approaches to the need for the discipline that is so essential for all kinds of learning along with the mutual respect that is also necessary between and among those engaged in learning and in producing an environment where learning can take place.

I thought the book was exceptional

This book was great!!
Don't let the year the book was written make your decision to buy because the information that Dr. Ginott provides in this book is relevant to our teenagers today. He provides solid advice along with senarios of how to deal with particular situations. This is not a book that you have to read from cover to cover, you can start anywhere in the book depending on the situation at hand.
This is definitely a must have for all parents and educators.