Mary Jane has been given the difficult task of turning around the 3rd floor inefficiency to be a productive and pleasant place to work. In helping her in the task she meets Lonnie, who works in the fish market, and who makes her see how he managed to bring the best out of his employees even though they work in a stinky place.
The four lessons learned to achieve such results are: Attitude, Play, Make their day, and Be present. Those simple words and how to carry them between the employees and be able to transmit them to the customers should be enough to turn the life around.
A great book, that also helps with our daily lives and how to approach life on daily basis, make the best of things, give it your best shot and the rest is history.
List price: $24.98 (that's 30% off!)
Used price: $16.77
Buy one from zShops for: $11.88
While having fun, it is important to keep the vision and purpose of your business as part of the philosophy. Fish Tales is a great book with wonderful examples you can use. It works well with other work culture initiatives too.
I used to be cynical about this "touchy feely" stuff. But, I've been around long enough to have experienced a lot of the opposite--complex, "50,000-step, multi-phased initiatives" implemented by expensive consultants that ended up as dismal failures.
The Fish Tales book was even better than the first because of the "real" examples. These companies actually took the simple concepts and made them work. You can't argue with their success. I know. I have had the experience of employing similar strategies and activities in the places I've worked, and the whole tone and outlook of my work teams changed for the better. You can't underestimate the power people have when they've committed to working on a few, simple things that make positive differences. Confidence builds. They get better at their jobs. And they know that they are doing something special--something worthwhile.
Fish Tales shows what is possible. The beauty of it is that it tells how to reach the hearts of employees and customers. How to connect with people and accomplish great things. It doesn't always take an expensive, complex initiative. We didn't need complex initiatives for galvanizing people to do great things after Dec.7,1941, or 9/11. It took an instantaneous connection and reminder about what life is about. Fish Tales will help people feel what is truly real in life. Simply, inexpensively, enjoyably, energetically. Profitably.
Used price: $47.22
The four principles that Mary Jane learned from the fishmongers are "choose your attitude," "play," "make their day," and "be present." The book basically explains how these principles would improve morale in the workplace, making it fun to work even if the work itself is boring and at the same time, valuing both their internal and external customers. "Fish" is quite encouraging and it reminds me a lot of "Who Moved My Cheese?" as both books are short, concise and easy to understand.