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Chapters I liked based on professional interest are: Auditing the Implementation, Operation and Maintenance of ERP Software, The Ongoing Change in the Practice of Auditing Information Technology, Auditing Supply Chain Solutions and Enterprise Resource Planning Systems, Case Studies in Auditing a Company's Financial Statements and Other Reports, Auditing the Security/Protection Methodology and Providing Improvements. These are solidly written and thoroughly cover all aspects of the topics. This is no surprise if you are familiar with Mr. Chorafas' work, which is heavily slanted towards financial management.
I also liked "The Next Frontier in Technology and in Supply Chain Management", which is one of the more visionary chapters in the book. It also has one of the longest titles I have ever seen (I truncated the complete title name). Unfortunately, like the title, well crafted sentences are not a hallmark of Mr. Chorafas' writing. Despite that, the information he provides between the covers of this book is thought-provoking and excellent fodder for long-range strategic planning.
If you are an architect, strategic planner of CIO of a company that employs or plans to employ any two or the three foundation systems discussed in this book (ERP, CRM or SCM) this book is essential reading. It is also an excellent resource for consultants who specialize in any of the three system types.
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Very blah-blah style of writing.
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As an engineer, I saw this as a very shallow treatment of Chaos Theory that will do NOTHING for those who actually wish to apply it to financial markets. Chapter after chapter poses questions to the reader but fails do deliver the answers. One can only assume that the few diagrams and examples presented are not explained because the author just does not fully understand them.
The reviewer who claims that the book was a good starting point may have been partially right. It asks so many questions that now I must find a text with at least one or two answers.
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